You need to first Charge your camcorder battery pack.(mine had to charge over night) the first time. Plug the little arm that extends from the camera into a USB 2 port on your computer and make sure your computer stays ON during the charging, otherwise the camcorder will not charge.
A red light will come on during charge and goes off when charged. If it does not come while plugged in try a different USB port. Screen should light up temporarily and Red light showing charging on front of camcorder.
IF YOU HAVE ALREADY DONE THE ABOVE, and are having the problem, pull the battery pack out and reseat it back in there again. maybe connection not good. OH, and I think mine had plastic covering the metal connections you may want to check that too -remove if so----- BUT the entire white plastic around the batteries STAYS IN PLACE do not remove that.
If that still doesn't work I would try regular AA batteries in it if in fact you have The FLIP ULTRA HD it will take regular batteries too. IF they work - then maybe you got a defective Rechargeable Battery pack and should contact Flip Video at http://www.theflip.com/en-us/
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