A rectangular black box keeps appearing on the tv screen, while using the tv. it will go away by pushing any button on the remote, but comes back.
Check to see if close caption is enabled, on remote, press menu, see if there is setting.
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Tried what you suggested, but couldn't find it listed on the menu. We did change the batteries in the remote and so far it hasn't returned.
I have te exact same problem. I do not know how to remove the black box, and I've hit just about all of the buttons on my remote as well as on the base of my t.v. I can't seem to remedy the problem.
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