hi..........
In this error condition, the following light
pattern displays on the product control panel and a message might
display on the computer:
-
Print Cartridge status light
: On
-
Resume light
: Off
-
Power light
: On
Figure 69: The Power light is on and the Print Cartridge light blinks
Causes
-
The cover on the product might be open.
-
There might be a problem with one or both cartridges.
Solutions
Follow these solutions in the order presented to resolve the issue.
Solution one: Close the top cover on the printer
-
If the cover on the product is open, close it.
-
Press the Resume button (
) to continue printing.
Solution two: Determine the cartridge issue
When
there is an issue with a cartridge, a yellow arrow on top of the
carriage (inside the product) points to a drawing of a cartridge that
indicates what the issue is. Follow these steps to determine the
cartridge issue, and then continue to the next section for solutions to
resolve the issue.
-
Open
the top cover on the product. Wait for the carriage to move. The yellow
arrow on top of the carriage (inside the product) points to a drawing
of a cartridge that indicates what the issue is.
-
Look
at the drawing and then find the icon in the following figure that
matches the drawing. Each of these icons represents a different
cartridge issue. Use the icons to determine the cartridge issue.
Figure 70: Determine the cartridge issue
1 - Tri-color Cartridge Problem icon
2 - Black Cartridge Problem icon
3 - Tri-color Cartridge Low-ink icon
4 - Black Cartridge Low-ink icon
5 - Cartridges OK icon
I hope this solution will helpful for you
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