SOURCE: voice mail message waiting light does not light
Press down the "find handset" button until the paging beep stops (about 5 seconds) and this will reset the indicator lights on the handsets.
SOURCE: Voice Mail light on, but my Voice Mail box is empty
try a Feature # 6 5
This is to shut off the Message Waiting.
SOURCE: The New Voice Mail message appears and the light
What system? A Panasonic KEY SYSTEM (76xx/77xx/74xx/72xx phones) can have messages from other sources than the VM system.
If it's a display phone, try pressing the MESSAGE button without picking up the handset and read the display. It will tell you where it came from and you can press INTERCOM and ring that extension.
It works the same way if you call an extension and press the MESSAGE button...that leaves a message. Panasonic systems have a MW cancel code that usually begins with 700. In a TA system it's 700#, in the TDA/TAW's it's *700 plus your extension.
If it's a Panasonic cordless, it's probably hearing stutter dial tone from custom calling features.
Carl
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