Sanyo DP42746 42 in. Plasma Television Logo
Posted on Jul 26, 2008

Screen goes black but still have sound

I have 42 inch model DP42746 Plasma, while watching it the screen goes black but I still have sound. If I turn the channel sometimes it comes right back. I have a digital box connected.

  • 3 more comments 
  • Anonymous Jul 29, 2008

    I have the excat same problem with mine

  • Anonymous Sep 23, 2008

    I bought two sanyo DP42746 plasma 42" TV's and guess what, both failed. Now I only get a black screen, no sound or picture. I only get a green light at the bottom. When I disconnect and connect and turn TV on I hear the relay sound but no pic or sound.... No recall, No help from Sanyo customer service, No Nothing......I also think we should sue SANYO!!!

  • DELILAH21 Sep 26, 2008

    I bought a sanyo DP42746 plasma 42" TV's and guess what, both failed. Now I only get a black screen, no sound or picture. I only get a green light at the bottom. When I disconnect and connect and turn TV on I hear the relay sound but no pic or sound and sanyo would not do any thing

  • Anonymous Oct 17, 2008

    YES

  • Anonymous Oct 17, 2008

    I HAVE THE SAME PLOBLEM TOO---BOUGHT MINE JUST OVER A YEAR AGO

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  • Posted on Jul 31, 2008
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MINE TOO AND SANYO TOOK THIS TV OFF ITS SUPPORT WE SHOULD ALL SUE THIS COMPANY [email protected]

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I am a military spouse and I posted a similar problem way back in January 2009, got frustrated and have started a class action on model DP42746 42 inch plasma. There are too many people with the same experience.
Join in on the class action....and get your money back from this horrible company!

No fees or anything to join in on it.

email: [email protected]

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you will need to call a tech to come out to determine the exact problem by doing some test
if you have a warranty then use it , otherwise it going to cost to get it fixed!
sorry about your tv
electech
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