Question about Frigidaire Kitchen Ranges
Hi im an appliance tech and i had the same problem its not the EOC other words control board its actually the speed bake swith its stuck in the on position that why you get a stock keypad error code either f1 or f11 replace that switch or disconnect it and im positive that this will solve it .
Posted on Apr 22, 2009
F11 is definitely a key stuck failure and I didn't require any parts to fix this.
The cause of the problem is an over abundant use of double sided tape at the factory. I suspect that either heat or continued use of certain buttons causes the glue to weep into the button/contact pad causing the button to stick to the contact. On powering up our range showed PF and if you waited 10-15 secs without touching any keys F11 would display and and there was continuous beeping. I verified this was the case by removing the upper rear panel of the stove and disconnecting the keypad connector from the upper left of the lockout board. Then on powering up our range simply sat there showing PF. Of course you can't get past this with the keyboard disconnected anyway.
The fix--- to make repair easier I removed the glass panel to which the keypad is stuck from the range. Pull off the burner knobs and you will find plastic nuts holding the glass panel to the metal housing. Remove the plastic nuts (make sure you let the keyboard connector go first by pulling the connector lock -small tabs on either side of the keyboard ribbon - towards you about 1/8". The ribbon cable will then slide right out.) Use a razor blade to gently work your way around the plastic trim bezel and remove the bezel. The keypad actually consists of three plastic sheets sandwiched together. You only need to remove the top 2 layers. Layer 1 is the printed keypad and layer 2 is the contact pad.
You have to be careful in all this or you may crease or damage a panel. I started the edge with a razor blade and then stuck in the edge of a spatula. The idea is not to slide the spatula in but rather to insert it a small amount and lift. Slide it in a little more and lift. Just have a little patience and don't simply try and slide the spatula in or you may scrape the keypad and/or contact pad. While I suppose the more AR of us would then have to clean all the double sided tape off I simply cleaned up the keypads and matching contact pads. I stuck the whole thing back together and reattached the keyboard ribbon cable (hold it in place while pushing in the cable lock mentioned above. If you aren't too squeamish you can test the keypad while you have everything apart as follows: Connect the contact pad (this is the part with the ribbon cable attached) to the lockout board. Power up the stove. At PF touch one of the keypads to the stop/cancel contact pad. The PF should be cleared and you should be able to operate the oven by touching one of the keypads to appropriate contact pads.
Posted on Jan 19, 2010
Peter is right. If you dont want to try ad bypass the switch you can replace the keypad (turn the power off first) and the keypad should run about $30. The EOC or ERC (electronic oven control) runs about $160. His idea is easiest and least expensive.
Posted on Sep 16, 2009
I fixed this by 1. carefully removing the overlay 2. Cleaning the contact area of the control board contacts and overlay contact areas by rubbing with Q-tips and alcohol 3. dry the contact areas with dry Q-tip 4. carefully re-apply the overly to the controller. I reinstalled and no more F11 error!
Posted on Jul 25, 2018
My 2-yr old Frigidaire stove has F11 error and keeps beeping as well. I have extended warranty from Sears but too bad Sears stopped honoring the service under liquidation. Have to figure out the fix to save some money. Followed the steps as described and solved the issue. Thank you for the info. Great help!
Posted on Nov 01, 2017
I got mine fixed. 15 minutes to take the keypad off, and 5 minutes cleaning. Thanks menkhor and the forum.
Posted on Oct 28, 2016
I follow the steps and the beep stop. But non of my bottoms on control panel works now. Any ideas?
Posted on Oct 06, 2018
Best method is to replace the oven and throw anything else related to Frigidaire away. I have this issue and had a similar issue with the Frigidaire dishwasher that constantly had its touch panel short out. I wasted money and time to fix the dishwasher...not doing the same for the oven Frigidaire sucks
Posted on Jan 08, 2018
Thanks to menkhor, did fix my F11 issue. I could see that there was traces of carbon on my contact, Cleaned it with acetone on both layer and bingo!
Posted on Sep 19, 2016
My oven turns on by itself . 350 shows up on the display it starts beeping and go's to F11. Sometimes I can cancel it but it comes back on over and over. I have it unplugged now. Should I try to clean it or replace the EOC
Posted on Feb 24, 2016
Guys this mi first post ever to say thank you to all of you mostly menkhor for that detail fix, u rock dude . U guys save me a lot of money and I did it in half hour. Thank u again.
Posted on Feb 16, 2016
I had the same exact issue, f11 error code on a frigidaire range oven. Almost ordered a $160 EOC but I tried the cleaning option first. I cleaned the contacts on the EOC after removing the key pad and voila! It worked! The problem could be the keypad getting stuck on the EOC because of the glue. Personally I think just removing the keypad and putting it back may solve the problem.
Posted on Nov 22, 2015
I have a similar issue, with some differences. All of my contact buttons appear to not be stuck, but I cleaned them anyway, as well as the plastic cover that actually presses the buttons on the electronic board.
Now when I plug the range back in, the door locked light flashes while the locking mechanism engages. Then I get a F90 code, which indicates a problem with the door locking. I press clear, and this clears the F90 code, only to bring back that pesky F11 code again.
I am hoping that there is something else I can do, without having to replace the EOC. Any suggestions would be appreciated.
Posted on Dec 25, 2014
Thanks to Peter and Menkhor. I fixed my F11 error by removing the overlay and cleaning the switches, similar to what Ron Allen explained.
Posted on Dec 17, 2016
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Thank you for your inquiry, Katherine!
Based off the information you have provided your Frigidaire range is displaying an error code of "F11". An "F11" error code stands for a shorted keypad I would recommend performing a reset on your range. You can do that by flipping off the household circuit breaker for at least ten minutes. If that does not correct your issue it could be a possible problem with your EOC (Electronic Oven Control) or wiring harness. Hopefully this information is helpful for you. -Matt
Apr 23, 2015 | Frigidaire Kitchen Ranges
I appreciate your inquiry, friend!
I see that you are having a difficult time with your Frigidaire range displaying an "F11" error code. That error code stands for a shorted keypad and I would recommend performing a reset on your range. You can do that by flipping the household circuit breaker off for roughly ten minutes. If you restore power and continue to receive an "F11" code you may need to replace the EOC (Electronic Control Panel) this is not a simple DIY job. I would recommend contacting a professional technician for proper disassembly and repairs to be completed. I hope this is helpful information. -Matt
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Hi Ken Kazemi - Typically error code F11 indicates a shorted keypad. Try resetting the range by unplugging it or flipping the household circuit breaker off. This usually will clear most false error codes. Wait approximately ten minutes and if it proves to be ineffective contact a professional to move forward accurately. Most likely the EOC on the range will need replacing.
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