Hello! I hope that you have been able to get that picture on your tv. Here are some simple steps for you.
If you are at TV1, where the receiver box is located, the tv needs to be on channel 3 or 4. Depending on the cable that is running between the receiver and the tv, the tv may need to be on an input, such as video 1 or 2. If you are at the TV2 location, where there is no receiver, then the tv needs to be on channel 60 or 73.
If you are using an HDMI cable, your tv usually needs to be on am HDMI input. If you are using component cables, usually the tv needs to be on a component input. RCA cables need to be on a Video input. If you are using coax cable, no cable is needed.
I hope this helps.
Becki Barned
DISH Network Customer Service
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