Soft Reset
- Hold down the Power & Volume Up button for 3 Seconds.
or
- Insert a paper clip, or similar, into the
small reset button on the side next to the USB connection.
Factory ResetIf you have not already installed the Device Manager, follow the on
screen instructions to install the Device Manager from the installation
CD (for US customers: CD2) or download the latest version of the Device
Manager application from http://www.philips.com/support. You may need to
enter your language preference and the model number e.g.HDD1430, to
access the Device Manager application upgrade file.
- Connect the GoGear to the AC adapter and to your computer.
- Make sure all other applications such as Philips Plug-in,
Windows Media Player or Windows Explorer that access the device are
closed or else Device Manager will not recognize the device. Launch the
Device Manager at Start->Programs->Philips Device
Manager->Philips Device Manager on your PC.
- Select the REPAIR tab on the dialogue box and then click "Repair" to start repairing.
- When repair is complete a dialogue box will pop up; click "OK" and unplug the GoGear from the computer.
- Follow all the on-screen instructions to complete the repair.
- The Device Manager will close automatically once the success
message is displayed. Close all opened applications and then unplug your
GoGear.
- Once the GoGear is disconnected from the computer, the display
will show "Firmware Upgrading" for a couple of seconds and then start up
as usual.
In order to prevent future problems with your device, download the updated firmware and update your device:
http://www.p4c.philips.com/cgi-bin/dcbint/faqview?scy=US&session=20110217221837_24.119.167.217&slg=AEN&ctn=HDD6330/17&dct=FAQ&refnr=0007771&faqview=1
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