Hi there, I was doing cake mixing and turn off the mixer to put an egg in then I forgot to lock the head and directly put on the speed after around 5s, I heard a noise and then the mixer stop working. I then locked the head and put on the speed but still can not get the mix working. I let it cool for half an hour but still unable to turn it on. Any idea?? Cheers, Geena
If you can hear the motor spinning and the beater does not spin, the worm gear has probably failed. These fail frequently, specially after using them beyond there designed limits. The motor heats up and the gear, which is a type of plastic or nylon, melts.
Testimonial: "Thank you very much for your reply! It seems that the motor couldn't be turned on. Anyway, I'll send it to the repairer to fix this. Thanks again!:)"
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