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If your Ricoh Aficio MP C2800 is showing "toner undetectable" messages for all four toner cartridges and the yellow and cyan colors are not showing up in copies, there may be several potential causes for this issue. Here are some troubleshooting steps to help you resolve the problem:
Check Toner Cartridges: Ensure that all four toner cartridges are correctly installed and securely seated in their respective slots. Make sure there are no protective seals or tapes left on the cartridges.
Shake Toner Cartridges: Sometimes, toner inside the cartridges can settle or clump, leading to detection issues. Gently shake each toner cartridge side to side to redistribute the toner evenly.
Replace Toner Cartridges: If the toner cartridges are old, empty, or expired, replace them with new, genuine Ricoh toner cartridges.
Clean Contacts: Dust or debris on the toner cartridge contacts can interfere with communication. Use a soft, lint-free cloth to clean the electrical contacts on both the toner cartridges and inside the printer.
Check Developer Unit: The developer unit in the printer plays a crucial role in toner development and transfer. Ensure that the developer unit is clean and free from any obstructions.
Perform a Firmware Update: Check if there are any firmware updates available for your Ricoh MP C2800 printer. Updating the firmware might address known issues and improve printer performance.
Reset the Printer: Power off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in. Power the printer on to see if the issue resolves.
Check Toner Detection Sensors: The printer uses sensors to detect the presence of toner cartridges. Verify that these sensors are functioning correctly and not blocked by any debris.
Perform a Factory Reset: As a last resort, you can try performing a factory reset on the printer. However, be aware that this will reset all settings to their defaults, and any custom configurations will be lost
spmode
5801 #
execute
then turn the machine off and on
sp mode
2111-3 # execute
2111-2# execute
2111-1#execute
3013#execute
watch video to fixing
https://youtu.be/-DGnULMHtD4
next to first cassette tray left side of it. pull cassette out then pull on left side cover were tray was. There is a screw that has to be remove if it wont open on top unless someone has take it out already. When emptying toner go outside and take a big garage bags it is messy along with a rags to wipe down when down.
The book doesn't really tell you where it is in the machine but if you open the door in front of the copier, look for a white plastic bottle with toner in. Remove the toner bottle from the machine and dispose of the toner bottle and replace it with a new one or dispose of the waste toner. Clean the bottle and replace it back into the machine.
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