- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Open flat bed, remove scan camera, clean internal reflector glasses with ear buds to clean dust on it, as well as clean flat bed glass with galss cleaner both sides fix it back, check copy & scan...
NO, I DID NOT GET IT FIXED. YOU TOLD ME TO SCAN SOMETHING TO THE PC, WHICH I DID. SENT PAGE TO MICROSOFT WORD AND THE BLACK LINE WAS STILL THERE. I BELIEVE MY SOLUTION IS TO JUNK THIS THING AND BUY ANOTHER.
Is it a new genuine cart? If so, I have had this problem. Run multiple copies of black only text, Run 50 copies, will still spit out blank pages.Then head clean. If no black repeat. I did this for around 200-250 copies then Volia! black. Hope this helps
I assume that you mean color images are being produced in black and white. If that's the case, there's a document on the HP web site that shows you what to look for and provides solutions:
HP.com has a few web pages that might help. One is a general troubleshooting page that you can review and the other specifically addresses the issue of "white lines" in a copy:
your colour cartridge would be empty check that first or u r not pressing colour button while copying.try this.if this solution helps u rate it as "fixya" to encourage us to solve more and more problems like yours. good luck.
The light source has failed thus the original is not being illuminated.
The copier thinks you are copying a black piece of paper.
Printing from the PC does not require any light source, therefore printing is not affected.
Check your manual to see if it mentions a replacement routine; if not, and if it is no longer under warranty, you are maybe stuck with tossing it or taking to your friendly neighborhood techie who is trying to pay his rent.
×