HiRemove the dredge drawer. Open the door. On the left side of the brewing unit, and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a quick ****. The brew group should come out. There is a piece that remains in the machine. Slide the piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position. If your brew group did not come out please give us a call.To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,( it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray. Done
SOURCE: Saeco S-class Incanto Sirius brew unit stuck
Try running the clean cycle again, that sometimes will help the machine to reset.
SOURCE: My brew unit is stuck,
Try this.
You can enter a sort of diagnostic menu by pressing I believe the bypass doser and the medium coffee button together while you turn the machine on.
I forget which now, but one of the buttons will spin the brew unit one way, and another button will spin the brew unit the other way. The third button will activate the doser which makes a very LOUD clack noise.
You should be able to "wind" the brew unit manually this way in order to release it.
Good Luck.
SOURCE: Brew Unit Stuck Seems to be in Mid Cycle
Remove the dredge drawer. Open the right side door. On the left side and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a ****. The brew group should come out. There is a piece that remains in the machine. Slide the piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position. If your brew group did not come out please give us a call.
To return the brew group to the centered position, you first need to drop the funnel. To do this look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not just push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and insert the brew group.
SOURCE: machine is stuck in rinse cycle and brewunit
Take the brew unit out again, and try to twist the rotational mechanism so that the little arrows in the front of the axis align. This should allow you to insert the unit.
On insertion, you might also need to push the little handle on the front of the brew unit to allow the coffee trough to fit.
SOURCE: jammed brewing unit
Remove the brew unit and check the screen under the red o-ring, find the 2 screws above the top piston and make sure the chamber that leads out to the tube is clear.
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