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Posted on Jul 25, 2008

Power light flash

I try to upgrade the esm firmware in OS , and it was OK.
But, when I restart server, it descript a message,
backplane firmware error ********
and the power light being flashing......
PE2450 is not support w2k3, and i upgrade the firmware in w2k3,
I want to know how sol this problem,
And I saw Backplane Voltage error in Openmanager

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Anonymous

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  • Posted on Jul 26, 2008
Anonymous
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Check the firmware you are upgrading to is supported for the hardware model yoiu are using.

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Printer display error99.07.20 upgrade

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A remote firmware upgrade (RFU) was not performed.
Unexpected read error when reading rest of header.
Recommended action
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2. If the error persists, replace the hard disk.
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Reload the firmware.
Basically you should try to reflash the firmware. If that doesnt work then you may have bricked your printer and shoudl consider warranty support or replacement. Good luck!
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Where is poweredge 1800 display led connector

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/Print?he Embedded System Management (ESM) log - also called System Event Log (SEL) or hardware log - reports potential hardware problems in Dell PowerEdge servers. Sometimes, simply turning off the server and disconnecting it from the electrical outlet will remove the error message. Wait approximately 10 seconds, and then reconnect the power cable and restart the server.

Other times, you will need to clear the ESM log to remove the error message. For instance, error code SEL FULLindicates that you will need to clear the ESM log. (You will lose the server's event history.) There are different ways to clear the ESM log.

To use DSET to Clear the ESM Log
  1. Download and open the DSET utility.
  2. Click the plus (+) next to System, and then click the plus (+) next to Logs.
  3. Click ESM to highlight it.
  4. Click Clear ESM Log located in the upper-right corner of the page.
To use OpenManage Server Administrator (OMSA) to clear the ESM log
  1. Start OpenManage Server Administrator (OMSA).
  2. Log in to OMSA by entering your username and password, and then press Enter.
  3. Click the Logs tab, and then click Hardware.
  4. Click Clear Log located next to Options.
To use Dell IT Assistant to clear the ESM log
  1. Start IT Assistant.
  2. From the middle System Tree bar, select your server by clicking it.
  3. Click the Logs tab, and then click Clear Log in the upper-right corner of the page.
Find your Dell PowerEdge server model in the chart below for other ways to clear the ESM log:

PowerEdge server model How to clear the ESM log 2300, 2400, 2450, 2500, 2500SC, 2550, 4300, 4350, 4400, 6300, 6350, 6400, 6450
Use the Log2Txt.exe utility to clear the ESM log:
  1. Start your server to the Log2Txt utility.
  2. When you see the ESM Log main menu appear, press 2 on your keyboard to select Clear ESM log.
  3. When the ESM Log main menu reappears, press 5on your keyboard to exit the utility.
1650, 1850, 1800, 2600, 2650, 2800, 4600, 6600, 6650, 7150, 6800, 6850, R900
Use the DRAC or ERA to clear the ESM log:
  1. Type the IP address of the Remote Access Controller (RAC) in the web browser address bar, and then press Enter.
  2. Log in to the RAC.
  3. Click the Logs tab, and then click Hardware.
  4. Click Clear Logs located in the upper-right corner of the page.
1850, 2800, 2850, 6800, 6850
Use the program BMCCFG.exe to clear the ESM logs:
  1. Download and extract the Dell OpenManage Deployment Toolkit here.
  2. Go to x:\Dell\Toolkit\Tools, where x is your primary hard disk drive.
  3. Copy the file BMCCFG.exe to a bootable floppy disk.
  4. Start the server from the bootable floppy disk.
  5. At the command prompt, type bmcc - clearsel, and then press Enter.
    The message "Clearing SEL" will display while the log clears.
1950, 2900, 2950, DP500, DP600, NF500, NF600
Use the BMC/BIOS to clear the ESM log:
  1. To open the BMC menu, press the Control + Ekeys during POST.
  2. From the list, select System Event Log, and then press Enter.
  3. Select Clear System Event Log, and then pressEnter.
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Hello this should be the servers support homepage:

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=397638

First of all an operating system must be installed, to renew the firmware.
But i don`t think that`s the problem in your case.
I have to warn you about upgradeing the firmware.
You must be 100 % sure its the right software or firmware, the controller will die, or be unusefull when loading the wrong firmware !!
The battery holds the write cache in case of power loss.
Acutally the write cache feature will continue to work while the battery is dead. However there will be no opportunity to recover data from the cache should the server fail unexpectedly.
There should be two batteries, one on the controller itself and one on the daughter board (memory). You may have to change both batterys.
A lithium battery should hold the power, for approx 5 years.
Contact a HP support center, to get the new batterys and replace it.
The batterys must be changed, before installing an operating system. You will probably get an error if you try.
Consider also to upgrade the bios itself.
Hope you get it running.
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  1. Open the case and try reseating the daughtercard.
    http://support.dell.com/support/edocs/systems/pe2550/en/sm/remove.htm#scsi_backplane_boards

  2. Try clearing the NVRAM. To do this, power down the server, remove the system battery, then power up and power down again. NVRAM settings are now cleared and you can replace the battery again before powering back on.
    http://support.dell.com/support/edocs/systems/pe2550/en/sm/remove.htm#battery

  3. If no LED lights show up on the backplane board when power is on, then the broken part is actually the backplane and probably not the daughtercard.

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HI............
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Hi. To make sure that the product hardware is functioning correctly, use the product to make a photocopy. If you cannot make a copy, this solution will not help resolve the issue.

Solution 1:
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Clear the hardware ESM logs from the open manage or DSET
Check where voltage error comes from ?
If from perc battery - replace the perc battery
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