I have an lexmark all in printer and i just recently brought refill ink and when i install them it keep telling me unsupported cartridge please help

Hello there,

The reason why your Lexmark printer keeps on telling you to install new cartridge because the printer have ink cartridge detection. Meaning it will detect whether that particular cartridge is an old one or not.

Each Ink Cartridges have its code and it will be registered to the printer once you have connected it. The printer will assume the ink level and once it is empty, that particular Lexmark Ink Cartridge will be registered to your printer as an empty ink cartridge and needed to be replace with a new one.

I would suggest getting a genuine new cartridge instead of refilling the ink cartridges.

defective cartdge , replace it

I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Ink cartriges have chips in them, if the printer does so many prints without getting the "I've had a new Original Cart fitted" it will stop untill,you give it one, regardless if there ink or not

Im afraid it doesn't care that you only need to use the colour cartridge, it is designed to cost you money and make money for lexmark not refillers.

Welcome to our modern world, manufactures make the ink hard to recycle by incorperation of expensive chips that makes refillers, unable to make a easy dollar, because if that want to make cartridges that work they must also fit the expensive chip.

All empty cartridges have a little ink left in them because getting air in ink lines is not a thing we want.

“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

many printer manufacturers put something (a chip?) in the circuit of the cartridge to prevent refilled ones from being recognized by the printer....when the "factory" cartridge is empty, the only way for the printer to see a full cartridge again is by using a "new" factory one, ...i guess it's the big name brands way of making sure you buy "their" ink and not use refulls.

Haven't found a fix as of yet ...Will keep looking .. $15.00 for expert help is half the price of the printer. I'll keep searching , thank you !!!! In the mean time I'll tell everyone about Lexmark and how they handle their ink cartridges

ummyguy

This is why

http://www.lawyersandsettlements.com/articles/00395/ink-jet-printers.html

solution

http://www.metacafe.com/watch/928212/refill_printer_cartridge_for_5

Trial and error I'm afraid I ain't solved it yet

yeah thats the problem when you do refill the ink most of the time is not compatible so get new one

I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.

My history with this printer has been:
-when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only.
-replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine.
-once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????)
-replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all.
-left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled.
-all print now ok.....finally.

Maybe they have a copy limit or the integrated print head in the black has crapped itself????????

During this process, I have uninstalled and reinstalled the driver several times.
I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.

I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.

The driver should then reinstall correctly and fully.

Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......