Have just bought a zANUSSI fjs 1225 W. Have run one cycle ( quick wash, 40 degrees, cotton) and the fabric conditioner was not drained away. Is this because it was a quick wash? V disappointed as I need a machine that can perform quick washes and use the fabric softener. Any ideas?

SOURCE: Zanussi FLA1201W

Remove the entire drawer, place in hot soapy water with a bit of bleach. Use an old toothbrush, cotton buds or something similar (pipe cleaners/cable ties would do the trick, too) to clean out all the little grooves, channels and little pipes. Ideally, do this about every 6 weeks, if you can remember.

While you have the drawer out, you'll probably notice in the drawer a build-up of horrble black mouldy gunk (yes, a technical term). You need to clean this out, and maybe use your chosen proddy thing (cotton bud, etc) to clean out the holes and channels on the roof of the cavity.

Put the machine onto a rinse programme, hopefully this should solve the problem. Good luck :)

SOURCE: dispenser drawer not working

clogged inside hoses or selenoid valve problem

SOURCE: the fabric softener doesn't go in...

The detergent dispenser is located above the detergent drawer. A water pipe is connected to it and water entrance and distribution to drawer's cells (following the programmed cycle)are done by a lever's movement (part of the dispenser). The lever movement is controlled by two solenoids that received their power from the timer. By opening upper machine's cover you will have an access to the dispenser. Disconnect the power cable from the machine before moving to next test !!!! Look first that they are not any disconnected wires. Move manually dispenser's lever and see if water running to all cells (depend on your movement). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit). In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced. Good luck !!

SOURCE: zanussi jetsystem 1600

HI,

Just had the same problem with a Zanussi JetSystem 1000 - fabric cconditioner was remaining in the drawer - and my wife reckoned the clothes didn't smell as nice!!!

I fixed this in about an hour and a half without any real problem - might be nice having someone bringing in the odd cuppa whilst you're working!!!

Firstly make sure the dispenser drawer is CLEAN - I spent a good half hour brushing it under running water in the sink - make sure it's 'really' clean and that there are no blockages. Remeber there's a small part over where the conditioner goes (has MAX on it) that lifts up. Also thoroughly clean the part of the machine where it slides into, this is not as easy - I found an old fashioned scrubbing brush and plenty of water worked well. Don't worry if dirty water goes into the machine - you'll be running it empty after the repair to check that all is ok...

Next step is to remove the top by unscrewing a couple of small bolts at the back, right at the top, one in each corner, just behind the top panel and slide the panel backwards and away from the machine.

Make sure the machine is NOT connected to the mains - remove the plug to be sure. Slowly turn the programming knob and you should see a plastic lever being moved as the programmer goes 'round. This plastic lever is near the front of the machine and angles 'round over the dispenser tray assembly. This turns a turbine-like plastic wheel (you can't see it as it's over the top of the dispenser tray, near the back). You'll know you're looking at the right thing as there are a, b, c, d markings around the outside and the wheel (from the top it looks like a plastic disc) has a little pointer. This moves 'round between the various letters as the programmer goes 'round. In my machine it sits half way between a and b when the machine is off. It is this that routes the water to the various compartments within the dispenser tray and if I remeember rightly it MUST point to 'd' to send water to the fabric conditioner tray. Turn the programmer knob slowly to check that this happens.

Whilst I was at it I removed this assembly and thoroughly cleaned it - it's a bit tricky but can be tackled by anyone with a bit of patience. Remove the plastic clip that holdds the plastic arm to the disc - be very careful as the wheel will partly drop into the dispenser tray - that's not a problem as you'll remove it later BUT there's a small spring underneath it that in my case flew through the air and took me ssome time to find. Try and see how this spring is fitted 'before' you strip this assembly, it's placed so that the wheel is held lightly anticlockwise. There's a bit of looseness in this assembly and if the spring was not there (or had come loose) the wheel might not come 'round enough to direct water into the fabric conditioner tray. When you have the clip and spring safely put away you can move the arm - note that it has a fork shape which connects it to the wheel. Let the wheel drop into the tray - you may have to turn it 'round a bit from inside but it should drop completely and you can give it a good clean under the tap. BEFORE you remove the wheel look carefully at it's top - the bit that you removed the clip from so you'll remember how to position it when you reassemble.

Putting the above bits back together is a straight reversal - ideally you need about 4 or 5 hands but you 'can' manage it with two - it's a bit fiddly but not difficult.

Incidentally the problem with my machine was that the spring had moved - and was just sitting loosely doing nothing - instead of holding the wheel in the most anticlockwise position - bearing in mind where the programmer had set the linkage at any given time.

Reading thru this quickly it all sounds a bit complicated but looking at the machine it 'should' all make sense.

We've just done a wash - and at the end I checked - and the fabric conditioner tray is empty!!!

Mail me if you get lucky!

disgruntleddell@yahoodotcodotuk

SOURCE: My Zanussi ZWF1430W won't take fabric conditioner

Sometimes the drawer gets blocked with congealed fabric conditioner and or old soap powder, try removing the drawer and giving it a good wash. An old toothbrush is useful to get in the small areas. To remove the drawer: Pull the drawer out as far as possible, there is a small depression on the left hand side at the top of the drawer, about the size of a fingertip press the depression to release the drawer, and pull the drawer out. To relocate, line the drawer up, and place the long thin piece of plastic on the left hand side in the corresponding slot in the top of the drawer opening, you might have to kneel down to see it and slide the drawer in, you might have to press the depression again to pushe it home.