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Anonymous Posted on Feb 15, 2011

I have an Acer 5738Z. While plugging in a USB data card, the system shut down and this kept happening everytime i tred to connect the data card. A message keeps popping up - "A USB device has exceeded the power limits and it needs to be remved". Ive tried everything but the USB ports dont work now. Please help. Thanks. Rajat.

  • Anonymous Feb 20, 2011

    Hey I checked the Data card. There was a small piece of aluminium foil that was stuck between the terminals and it had shorted the terminals, therbey causing the power to surge everytime i connected the device. The other devices like the mouse and the ipod were working fine, so i decided to check the data card thoroughly. Anyway, thanks to you guys for a quick reply. :D

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  • Posted on Feb 15, 2011
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Time to replace your USB ports i bet. You might have burned them out by using too many devices at once through your USB ports.

  • Rodie Feb 20, 2011

    glad you got it sorted out and thank you for the feedback. this info may also help others who may encounter the same issue.

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  • Posted on Feb 15, 2011
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Based on the message, it is power related. the power needed by the card is greater which your laptop cannot supply. try to test an adapter with higher wattage and see if that helps

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