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It wont let me get internet i have cricket broadband the usb device

Posted by nicholasglee on

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gra spon

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Enjoy yourself

Posted on Dec 03, 2011

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Hi Nicholas,

My name is Ryan and I work on behalf of Cricket. If you are experieneing issue with connecting to the internet using your Cricket broadband USB modem, please view the steps below in order to speak with a customer service member directly regarding solutions and area coverage.


Please call Cricket Broadband Customer Service Center at 1-800-CRICKET.
*Before contacting our Customer Service team, please ensure you have the following information:
-Operating system (i.e., Windows XP)
-Cricket Wireless Modem Device number (MDN) assigned to your wireless modem. To find your MDN please use the following steps:

  1. Insert the device into your computer's USB port
  2. Open Cricket Broadband Connection Manager
  3. Go to Help>About, your phone number is listed as your MDN
More FAQ and help can be found on www.Mycricket.com/support

Best,
Ryan on behalf of Cricket

Posted on Feb 17, 2011

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I cant access the internet . I have gone onto change settings and entered SSID but error code 51030 comes up


Hi Liz,

My name is Ryan and I work on behalf of Cricket. Please call Cricket Broadband Customer Service Center at 1-800-CRICKET.

*Before contacting our Customer Service team, please ensure you have the following information:
-Operating system (i.e., Windows XP)
-Cricket Wireless Modem Device number (MDN) assigned to your wireless modem. To find your MDN please use the following steps:
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Best,
Ryan on behalf of Cricket

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Hi Cody,

My name is Ryan and I work on behalf of Cricket.

Cricket Broadband modems have not been certified for use with these types of devices/applications. Cricket's Customer Care does not troubleshoot these devices or applications.

http://www.mycricket.com/support/faq/Will-my-modem-work-with-my-DirecTV-TiVO-DVR-Xbox-Playstation-Wii-Slingbox-VoIP


Some users have found alternative methods in order to achieve this, but please be aware that online game-play may use a large amount of data that may cause account to use up its associated data amount until a user experiences throttled speeds that still provide unlimited internet for basic web browsing and email.

Best,
Ryan

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Hi Detrick,

My name is Ryan and I work on behalf of Cricket. For assistance with broadband set up, please visit http://www.mycricket.com/support/faq/Im-having-a-problem-connectingandnbsp-How-do-I-get-support-for-Cricket-Broadband-service

Please call Cricket Broadband Customer Service Center at 1-800-CRICKET.
*Before contacting our Customer Service team, please ensure you have the following information:
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Best,
Ryan on behalf of Cricket

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