If the do not disturb feature is in use, try pressing Feature 0 1 (this requires a button with lights). If you were automatically forwarding calls from this extension, press Feature 1 1 then dial the extension number twice.
If you need to increase the ringer volume, then press + or up arrow when the phone is idle or ringing and the handset is in the cradle.
The manual for some Avaya phones are available here: http://support.avaya.com/css/Products Look under P for the Partner series manuals.
I hope this helps.
Cindy Wells
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