Question about Samsung Tocco Ultra Cell Phone

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Touch screen not working, can receive text messages although i cant read them due to the touch screen not working.

Posted by maureen_m359 on

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Donald DCruz

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The phone has hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a re-installation. Try and warm the phone to see if there is moisture that has effected the touch screen. Seeking help from the authorized service /support center is most ideal. Take estimate and decide.

Posted on Feb 14, 2011

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