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The two USB ports in the front of my Dell GX620 Desktop will not work

Posted by Anonymous on

  • Anonymous Feb 19, 2011

    Thanks everyone. I reset the drivers, that seemed to do the trick

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2 Answers

Anonymous

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Try to blow some compressed air in the ports and then try working . Sometimes dust/lint gets inside these ports as they remain open most of the time thus making the contact difficult. Have you tried other attachments in these ports????? Try and see the result. If it still does not work then you have to get them replaced by taking it to a technician.

Posted on Feb 14, 2011

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Anonymous

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  • Master
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Try other ports at the back,maybe it's not connected properly to the board

Posted on Feb 14, 2011

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Which usb ports do i use to take pictures powershots sd 750 digtal elph

you should be able to use any of them. You will most likely need to install the driver for your device
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On my dell optiplex gx620 all of the usbs front and back dont work after the windows loading screen but power is working, usb light works. i dont no what to do i have enabled them in bios and default...

my dell optiplex gx620 is coming on but its not passing the bios revision or the boot up page i have tried every thing removing the small battery in the mother board unplugging the hard drive, i even busted the whole system and it still not coming on. i have triied sending it into safe mode and the 1234 light are comming on i have runed out of option and i dont know what to do.this all started 3 days when i turned off the computer tried to put it on but after it came on pass the boot up page the screen was blank
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Optiplex GX620 will not power on. External power supply is OK.

I'm afraid that the power unit inside the computer appears to be faulty. It may be just a fuse or something but you will need to get it looked at by a qualified Computer technician.

Sorry

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My usb ports aren't working at all

try reinstalling the chipset drivers from

http://support.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=27&impid=-1&servicetag=&SystemID=PLX_GX620&hidos=WW1&hidlang=en

Select the Operating system
The Category as Chipset
Importance should be All
Click on the Intel driver
Download now
File name is R132539.EXE

If this does not work you will be having 2 usb at the back and in the front of the system.IF the back does not work than you need to get a local tech out at your place as it is a problem with the USB controller on the motherboard and that might have to be replced .If it is the front USB (Only if you have them) then there is a cable coming from the USB controller to the fromnt usb ports that cable might have got unplugged for that you need to open the tower.But i would still recommend a local tech.
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USB port problem

I would try first of all making sure that all of your drivers are up to date. I am saying this because it is always a good first step, but I am not 100% confident that this will fix it. There are a few updates that are listed as URGENT for your specific computer. The link to your drivers is below. The main one that concerns me is the Intel Chipset Driver located under chipset. This is listed as URGENT and may be a solution to your problem. The chipset is part of the motherboard that can be responsible for controlling your USB ports. If this does not remedy the situation I would contact Dell support for a possible solution.


http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PLX_GX620&os=WW1&osl=en&catid=&impid=
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Ubs plug in

Looking at the picture of your computer, I dont see any colored usb sockets. If it indeed the usb port you want to use,anyone will do.
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