Dishes do not clean, although the water is hot and the soap dispenses. Dishes and glasses have a cloudy residue at times, and dishes sometimes have small food particles baked onto the surfaces.

The problem is hard water. www.dishwasherfilter.com has a product to solve this problem once and for all. It filters the water going into your dishwasher and removes the hard minerals that leave those spots. It is very affordable and even has a money back guarantee. You will love the way your dishes look with this product.

modern day dishwasher use less water than the older ones so you have to use less soap a lot less only 2 tablespoons but you also have to use rinse aid with the very little soap the cloudy residue on the dishes is left over soap

You may have hard water. Are you using a rinse aid, you always need to use one. Buy some Tang drink crystals and empty a package into the soap dispenser and run the dishwasher through empty. If you can't buy Tang use about 4-6 cups of white vinegar thrown in the bottom of the machine and run the cycle. Sometimes the white residue on the glasses is there permanently and can't be removed it is called "etching" right in the glass.

make sure you are getting hot water to D/W might also try different soap

the problem is hard water leaving the residue. go to www.dishwasherfilter.com and get the dishwasher filtration system. it will reduce the hard minerals that leave the residue and your dishes will be clean as can be. it is very affordable and fits right under your sink.

check if the residue are soap or not. residue could be from water tank or water itself.

Try the combo liguidgel powder packets and wash on the potscrubber plus setting. We saw a drastic improvement with this setting. I have just about gotten out of the habit of thorough pre-washing, but I do rinse heavily soiled items.

I have the same dishwasher and kept having soap still in the dispenser at the end of the wash. Someone mentioned this, but what was happening is that the soap dispenser lid was blocked from fully opening by the top rack. You also typically have large pans in this area, so the water spray is blocked from getting under the half open lid well. I started opening the dishwasher after I heard the dispenser latch release, so the lid could fully open. After that, I had no problem with soap still in the dispenser. I started setting a timer to open and shut the dishwasher door about 20 minutes into the wash process (after the latch had released for the 2nd wash cycle), so the soap dispenser lid would be fully open. This was a pain, but it worked. The other thing to be careful of with this dishwasher is to ensure you have pushed the top rack in tight before closing the door. Look at the water connection for the top "spinner" and you will see how the plastic pipe fits up to the supply. If you don't have the rack pushed in tight, you get leakage around the connection and don't get good water spray from the top spinner arms. This can definitely affect the quality of the wash. You mentioned the dispenser lid is open when the cycle is complete, but that is because once you open the door it can fully open.

Run the unit with no soap, after about 5 min. of run time open door and check to see if water is clear or soapy,If soapy then you are having an oversudsng issue.When your washer gets to rinse cycle, your unit (if oversuding),will be rinsing with soapy water and the the drying cycle bakes the soap on dishes.You might be having a white film on your clear glasses.Cut down on soap especially if you have soft water.powder soap is best.Your dishwasher will fill , wash , the drain.Its what you put into it that will cause dishes not become clean.

Although I previously posted with the same problem of a film on the dishes after cleaning, I did find a section in the owner's manual which solved my problem. Lift up the rinse aid cap on the inside door - the factory setting is on "4". The rinse aid works in conjunction with your local water, which has variations in it's hardness or softness. When your dishes are streaky, lower the rinse aid setting to 1 or 2. If your dishes are spotted, raise the rinse aid setting higher.