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Posted on Feb 13, 2011
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I have placed a high performance cd&dvd player laser lens cleaner in my Lg Dvd recorder model DR 275 but it comes up with a message ' unknown disc, please check disc again' or" No disc " Any DVD disc has the same result Please what can I do?

  • grange375 Feb 13, 2011

    I tried another James Bond DVD and it played ok.But have not been able to get another one to start so far. It seems to be intermittent

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  • Master 2,080 Answers
  • Posted on Feb 13, 2011
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Most DVD player Unknown Disk / No disk errors are the result of 1 of 3 things. As you obviously suspected, a dirty laser lens is one. The wrong kind of disk is another (DVDRW often is not recognized). And the other is a dead or dying drive motor. Very rarely can the motor be fixed because it is usually an integral part of a larger assembly and is difficult to access and nearly impossible to replace as a single discreet component. I'm afraid you are likely going to have to replace the unit as it is probably not economically feasible to repair it. Sorry about the bad news but it is a very common failure. I know this isn't very helpful so feel free to repost the question for another user, maybe someone else will have better news. Good luck. Joe.

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how long have you been using this player? The problem should be from the lens (laser).

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Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

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Try getting a laser lens cleaner, you are supposed to clean your lens every 10 hours of use, also, listen to see if you hear the motor spinning when you insert a disk, if you can't, well, you know.
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Have you tried a lens-cleaning disk? Data on DVDs is much more closely packed and so the weaker signal prehaps more likely to be lost to a dusty lens.
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