I have a Dell axim x5 and it is stuck on a blue screen with the Dell logo. I have tried a maste reset like hold the power botton and the reset for 2 sec but after that i get a screen with the option clear all data in the memory or cancel this operation. I have tried both option but still nothing stock on the same blue screen. Please help thank you

well a memory card has nothing to do with it, maybe your battery isnt working, or you just need to consult dell

try a hard reset

Dell Axim x50 / x50v / x51 / x51v:

Make sure the device is on before performing hard reset. To hard reset, press and hold the power button and press in on the reset button (reset hole) on the back of the unit for about 2-3 seconds. Release both buttons and you will see a confirmation screen asking you if you would like to clear all data in memory. To do so press the Contacts button. To cancel press the Mail button.

IT may be that the mainboard is faulty and would need to be replaced.

First check to see if any of the buttons are stuck. If that doesn't help, try a few simple things with the digitizer, the thing you write on. It could be stuck.If there are any gouges, dents, deep scratches or cracks, that could do it, it's toast - but self repairable if you dare. -However- 2 things to try first just for giggles though if there are no cracks: #1. Use your joystick & enter button to navigate through the Start Menu to Settings>>System>>Screen>> Align Screen and align the screen. Worth a try. #2. There might be some crud stuck between the edge of the digitizer and the edge of the case. That can give you phantom key presses. Take a piece of stiff paper or thin plastic and run it *gently* around under the edge where the case covers the screen to scoop out any stuff that may have settled there. Those blister packs that cut you up when you try to open them works well, credit card is too thick for my taste. #3. If it's been around water, there's a very slight chance that putting it on top of the clothes dryer for a few loads will dry it out.Beyond that, needs technical help.

back up your data then perform a hard reset

To perform a hard reset:
1 Press and hold the power button.
2 With the stylus, hold the reset button for about 2 seconds.
3 Follow the instructions on the screen.

note:
When you perform a hard reset, you lose all the data stored on your device.

cheers!

Duh... I figured out that my PC had the date set a month ahead! Not sure how that happened. The Axim was dutifully synching up w/ the wrong date, and so the November appointments didn't register. Thanks for checking.

This is usually called the "Blue Screen of Death" and the system tries to dump memory

See if you can Read any of the text which may detail the error

Try starting it in safe mode by tapping F8 every few seconds during startup

If it starts post back and i'll tell you how to use system restore

If it still fails then call in an Engineer

With much regret I did a hard reset. It appeared that some how in my carrying case that hard reset got started and I could not get it out of the lock up with out taking it clear through. I hadn't backed up for a couple of month but didn't loose much data. Thanks for the follow up.

probrably your touch screen component got broken when you drop it thats why it no longer functions....

Holding down the record button on these units turns the backlight on and off, since this is hardware controlled you should try this first. If you've performed a hard reset and held down record then this is most likely a physical fault, check with Dell to find out your warranty status and find out about the availability of replacement parts.

Did you try to set the Backlight on in the control panel? (settings>system>brightness) The brightness is often automatically set to 0. If you did this already and it still doesn't work, probably try an email.