Question about Sony Cyber-Shot DSC-W5 Digital Camera

When i join the camera with pc a small message appear that usb device not recognized i have transfer the images from it what to do

1 Answer

kakima

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Sony Master
102,366 Answers

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Posted on May 06, 2011

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Turn off the camera and plug the small end of the provided USB cable into the camera and the other into your PC's USB port.
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Hi,

The "USB mode" and "Connecting to Mass Storage" message will get displayed when the Camera is connected to the Computer and is recognized by the Computer as a Mass Storage device. This is not an error message and is a normal operation.
You can change the Mass Storage settings in the Camera (depends on the model) The USB Select or USB Connect option in the Camera can be changed to PTP, Mass Storage or PictBridge mode. Set the option in the Camera to PTP and connect it to the Computer and check if the Computer is recognizing the connection. Once the computer is recognized, it appear as a removable Drive.
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Thanks for contacting FixYa.

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If the photos is from a Digital Camera you should install a program that works with your device in order to transfer the photos

If the program of driver is already installed but still not working try to use another usb cable instead.

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What operating system are you using?

If you have xp or vista, you can uninstall the software and transfer the pictures since these operating system has built in drivers.

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Turn on the camera.
Insert the recording media containing the pictures into the camera.
Depending on your camera, set the USB Connection or Transfer mode setting in the menu to the Mass Storage , Normal , or PTP .
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- Connection through a USB hub or other USB device -- such as a printer or keyboard -- is not supported and cannot be guaranteed. Connect the camera directly to a USB port on the computer.
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In the AutoPlay window, click Import pictures .
In the Importing Pictures and Videos window, click the Import button. NOTE: After the pictures have been imported, the Windows Photo Gallery window will appear and display thumbnails of the imported images.

If this doesn't work there is an updated driver available

Here

(from Sony Website)

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