GE dishwasher: model zGSH09RRXW; Soap not getting washed although water running. Dishes getting washed without soap. I tried closing the soap tray ORleaving it open

Hi
White film deposits are observed if water is hard or when you are using more detergent than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results.
You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine.
Hope this helps... Please post back if more information is required.
Daniel

It appears that, the soap compartment box did not open during the wash cycle. First check that whether this is the problem. If water flow is good and you are convinced that, the wash has taken place without the soap then, check the soap box relay latch ( if you can do it yourself.)

If this is not possible you have take the help of the service provider authorized by the co.
You can keep soap in a small cup and place it in the upper tray in a suitable place and run the wash till the repairs are attended!.

Did he overfill the soap dispenser with extra automatic dishwasher soap or with something else? If it is just automatic dishwashing soap then maybe run the cycle with no dishes in it on heavy wash. Now if he filled it with regular dishwashing soap clean out as much of it as you can then run the washer without dishes. If you leave regular soap in there your kitchen will be filled with bubbles.

Hi,

Dishwasher - Soap Stuck in Cup If you have dishwasher detergent stuck in the soap cup after a full cycle, please check for the following conditions:

• The water temperature should be at 120 degrees (140 degrees if your dishwasher has water heating capability). Check your water temperature Check your water temperature.



• Make sure the soap cup is not blocked by anything.



• Allow the dishwasher to fill and make sure it is getting a proper amount of water. The dishwasher should fill for about 90 seconds. On permatuf models, the water should measure 3/8" above the island near the center of the tub. On all other models, the water should measure about 1/2" below the heating element.



• Check the lower spray arm for any blockage in spray holes or items that would restrict its turning.



• Make sure the soap cup has opened at the end of the cycle.



• Check the sump area inside the dishwasher for any restrictions.

If you have dishwasher detergent stuck in the soap cup after a full cycle, please check for the following conditions:

• The water temperature should be at 120 degrees (140 degrees if your dishwasher has water heating capability). Check your water temperature
  
  
• Make sure the soap cup is not blocked by anything.



• Allow the dishwasher to fill and make sure it is getting a proper amount of water. The dishwasher should fill for about 90 seconds. On permatuf models, the water should measure 3/8" above the island near the center of the tub. On all other models, the water should measure about 1/2" below the heating element.



• Check the lower spray arm for any blockage in spray holes or items that would restrict its turning.



• Make sure the soap cup has opened at the end of the cycle.



• Check the sump area inside the dishwasher for any restrictions.

Don't know if this will help, but my dishwasher has a "propeller" device above the top and bottom racks that spins while dispensing the water. If the dishes on either rack are stacked too high (i.e. if even one plate comes in contact with that propeller, keeping it from spinning properly) the dishwasher will go through its full cycle but will not use the soap (soap door will still be closed and soap packet still intact) and will not get the dishes clean.

clean out the filter in the floor in the back.

Symptoms:
Dispenser lid is open. Caked powder at (what would be during normal operation) bottom edge of soap dispenser or caked powder fallen onto dishes or dishwasher bottom. There may be loose powder in rest of dispenser or spilled down inside door or onto dishes underneath dispenser.

Solution:
Keep the area around the soap dispenser lid clear when loading the top tray.

Explanation:
The soap dispenser needs to swing open during the wash cycle. In many dishwashers the top tray has an indentation as wide as the lid of the dispenser. This allows the top tray to be as large deep as possible while still allowing space for the dispenser lid to open. People often pack their dishwasher with things overhanging this gap.

During the wash cycle the catch will release but the overhanging cutlery or crockery prevents the lid from opening all but a few degrees. Some water will splash in but not enough to wash out the soap powder. The soap powder at the bottom of the dispenser will then cake.

When the front door is opened the spring loaded lid, which is partly open, will of course swing fully open and you'll be convinced that the lid opened normally during operation. If this is the problem then if you're very careful and open the door very slowly you can actually hear the lid flip open. Also, depending on when the lid opens, how far it opened during operation and how fast you open the door you may find soap powder spilled down to cover the dishes at the front or down the inside of the door. This happens when you first open the door and obviously there couldn't be loose powder there if the powder had emerged while there was water washing around. Seeing the lid open as you open the door is a lot harder but can be done on some machines.

If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.

I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way. A.