Hi!
Check the resolution you are using on the computers. The maximum resolution is1280 x 1024 for the syncmaster 913v. if your screen resolution goes beyond that on that computer then it would really show black. To test this as well is to restart the computer. Once you restart you are supposed to see the bios screen or the manufacturer's logo. Check again with the laptop. when you connected to the laptops did you set it to dual screen mode or to set it to show on that monitor. Try that as well. if you are able to see the bios screen and the laptop screen then I suggest you have your computer video card checked. If you were still not able to see those screens you need to have your monitor checked out.
If you have any further inquiries or concerns feel free to come back here at fixya.com.
Thank you and you have a great day!
If the color still works, and it works on other computers, there is something wrong with the computer in question. But this is not the case, so logically, something is wrong with the monitor. Check the cable for broken pins.
308 views
Usually answered in minutes!
×