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Screen was working fine until my daughter opened it up all the way flat to the back. Now it is just black all the time. If I shine a light close up to the screen, I can see what is on the screen and actually navigate. Looks like a backlight issue to me. What can I do to fix this?

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Roy May

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It is a backlight problem, it most likely was broken when the screen was opened flat...
Check on Ebay for a replacement screen, Average price about $125.00 for a 17 inch screen

Posted on Feb 11, 2011

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