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I was getting no image, upon further investigation I found that, the drum inside the imaging unit was locked up (wouldn't turn)I freed up the drum and the unit made faint copies, which led me to believe it needed a new toner cartidge, after replaceing the toner cartridge I still get no image. PLEASE HELP!!!!!!!!

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bernyb766

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  • 54 Answers

It is important to state the make and model of a printer to get better help. You may have a canon and some of the canons get a stuck laser shutter which will cause blank copies.

Posted on Feb 11, 2011

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1 Answer

Prepare new image unit


dear
the imaging unit;drum unit has lapse its counter life. you have to replace with new one. however if you wish to use further try to get the model crum chip it will refresh the imaging unit.
thanks.

Mar 03, 2015 | Samsung ML 4600 Laser Printer

1 Answer

Trouble C-5102 Open & Close the front door to reset?


Open the front door and pull out all four image units not the toners. once out separately shake each image unit along its axis you want to have the developer and toner inside each image units to be evenly spread along the axis of the image units so that the motor that turn the drum and developer are not forced to turn with all the developer sitting at one end, hopefully the main motor is not burned out or worse case the main board is shot. Store all image units and toner horizontal not vertical..open close front door Might also have to replace the four image units if the hard to fig which drum might not be turning

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Apr 11, 2014 | Konica Minolta bizhub C250 All-In-One...

1 Answer

C-5102 Open and close the front door to reset however alarm still up


Open the front door and pull out all four image units not the toners. once out separately shake each image unit along its axis you want to have the developer and toner inside each image units to be evenly spread along the axis of the image units so that the motor that turn the drum and developer are not forced to turn with all the developer sitting at one end, hopefully the main motor is not burned out or worse case the main board is shot. Store all image units and toner horizontal not vertical..open close front door Might also have to replace the four image units if the hard to fig which drum might not be turning. Open close front to reset after all of this

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Apr 11, 2014 | Konica Minolta bizhub C250 All-In-One...

1 Answer

I have an HP 4515 that is printing blank pages. I have tried to replace the toner and the power supply board. Neither resolved the issue. When the paper gets deliver out the paper is warm. This occurs when...


I believe I understand your issue:-
The printer is able to come to ready- your still able to navigate the menus. the printer goes through all the motions of printing except producing an image-
Having the machine print a test page ( internal Print ) tests whether the formatter is still able to generate a digital image ready for the print engine, but does not diagnose the print engine-
1) power down and remove power cord
2)remove the toner cartridge, use a pair of pliers and gently rotate the drum ( within the toner cartridge, a drive gear/mesh can be found on the end of the toner unit)- are you able to turn this drum or has it seized?
if it doesnt replace the new toner with another NEW toner and try again
3) return the power and power up the machine having first disconnected all network connections.
allow the machine to come to ready.
4) ask the printer for a config page ( internal print) and estimate when the paper is immediately below the drum surface ( toner cart) and using the power switch turn the printer off- causing a jam in the centre of the printer - this is ok we do this to see if an image has been generated on the drum surface- remove the toner cartridge and slide the drum protector plate to the side, look carefully at the drum suface ( you should see a latent image of a config page, at this point look at the paper still jammed inside the printer and see if there are any signs of toner ( there should be part of an image allready on the surface ) now if there is an image on the drum but no image on the paper then I would replace the transfer roller and or transfer HVT power unit, if however there is no image on the drum then you have a very serious problem which will require a new laser unit ( but this should really come up with a diagnostic error code)or Primary HVT unit.

Feb 06, 2014 | HP P4515n LaserJet Printer

1 Answer

Image drum unit


Remove the image unit that the operating screen indicates then install the new one don't for get to pull the protective sheet once the image unit is installed Also en sure to shake the image unit There is what is called developer inside it shake I/U side ways to spread the developer along the hole I/u if not and all the developer is sitting at one end when the motor for that unit turns you will get a code or burn out the motor,

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Jan 31, 2014 | Minolta C350 Printer

1 Answer

Ko0nica minolta c350 blad c0016


Pull out the black image unit shake the image unit side to side you are going to try to spread the developer and toner inside the image unit along the entire length of the image unit, I bet the image unit was stored standing up and the person just plug it in with all the developer sitting at one end the motor that turns the drum had a hell of time trying to turn always store image units laying down always before placing them inside the machine shake the image unit to spread the developer along the image unit, if this does not work get a new image unit or the motor is burned out worse case control board for the motor is bad$$$$$$$$$$$$$$. Open close front door to reset

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Jul 26, 2012 | Minolta C350 Color Printer/Scanner/Copier

1 Answer

How can i change the drum in my ircanon2116J image


Open the left door and front door and reelase the developer unit by turning the green lever, pull the old drum unit out and insert the new unit same way. lock the developer unit again.

May 25, 2012 | Canon imageRUNNER 210S Copier

1 Answer

When I make a print, the black color repeat 2 times and color geting lighter and lighter about 3-inch under previous paragraph ( I think it is the circumference of the imaging drum). I also found the...


If this problem is only happening with the black drum, it sounds like the drum is not getting cleaned correctly, and the residual toner is staying on the drum and being reapplied to the paper again. Replacing the imaging drum unit should take care of your problem.

Aug 06, 2010 | Dell 5110cn Laser Printer

1 Answer

Printer displays c-0096 on display


C0096 Image Transfer Belt pressure/retraction failure

please have this services as this is a part of the printer that is not consumable.

Code Item
C0000 Main Motor’s failure to turn
C0001 Main Motor turning at abnormal timing
C0016 Bk PC Motor’s failure to turn
C0017 Bk PC Motor’s turning at abnormal timing
C0018 Color PC Drum Motor’s failure to turn
C0019 Color PC Drum Motor’s turning at abnormal timing
C001A Color Developing Motor’s failure to turn
C00l B Color Developing Motor’s turning at abnormal timing
C0040 Suction Fan Motor’s failure to turn
C0046 Fusing Cooling Fan Motor/1 failure to turn
C0048 Fusing Cooling Fan Motor/1 or Fusing Cooling Fan Motor/2 failure to turn
C004C Ozone Ventilation Fan Motor’s failure to turn
C004D Toner Suction Fan Motor’s failure to turn
C004E Power Supply Cooling Fan Motor’s failure to turn
C004F Cooling Fan Motor 2’s failure to turn
C0060 Fusing Drive Motor's failure to turn
C0061 Fusing Drive Motor turning at abnormal timing
C0094 2nd Image Transfer Roller pres-sure/retraction failure
C0096 Image Transfer Belt pressure/retraction failure
C0098 Fusing Pressure Roller pressure/retraction failure
C0200 Cyan PC Drum Charge Corona malfunction
C0202 Magenta PC Drum Charge Corona malfunction
C0204 Yellow PC Drum Charge Corona malfunction
C0206 Black PC Drum Charge Corona malfunction
C0208 PC Drum Charge Corona malfunction
C0400 Exposure Lamp’s failure to turn ON
C0410 Exposure Lamp turning ON at abnormal timing
C0500 Heating Roller warm-up failure
C0501 Fusing Pressure Roller warm-up failure
C0510 Heating Roller abnormally low temperature
C051 1 Fusing Pressure Roller abnormally low temperature
C0520 Heating Roller abnormally high temperature
C0521 Fusing Pressure Roller abnormally high temperature
C0650 Scanner Home Sensor malfunction
C0660 Scanner overrun failure
C0900 Tray3 Elevator failure
C0910 Tray2 Elevator failure
C0950 Tray4 Elevator failure
C0960 Bypass lifting motion failure
C0990 LCT Elevator Motor malfunction(Elevator malfunction)
C0991 LCT ascent motion failure(soft limit error)
C0996 LCT Shift Motor malfunction
C0997 LCT shifting failure
C0998 LCT ejection failure
C099C LCT Shift Gate malfunction
C099D LCT communications error
C0805 Finishing option Paddle Motor malfunction
C0B20 Finishing option Stapler Unit CDdrive failure
C0B2S Finishing option Stapler Unit SlideMotor malfunction
C0830 Finishing option Aligning Bar moving mechanism malfunction
C0B39 Finishing option Front AligningMotor malfunction
C0B3A Finishing option Rear AligningMotor malfunction
C0B48 Finishing option Exit Roller pressure/retraction failure
C0B4A Finishing option Storage Roller pressure/retraction failure
C0B4C Finishing option Exit Motor malfunction
C0B50 Finishing option stapling mechanism malfunction 1
C0B55 Finishing option Staple/Folding Motor malfunction
C0B75 Finishing option Punch Cam Motor drive failure
C0B76 Finishing option Punch Unit Board malfunction
C0B77 Finishing option Punch Side Registration Motor malfunction
C0B78 Finishing option Punch Motor malfunction
C0B79 Finishing option Punch Sensor malfunction
C0B80 Finishing option Shift Motor mechanism malfunction
C0BA0 Finishing option Elevator drive malfunction
C0F30 Abnormally low toner density detected Cyan ATDC Sensor
C0F31 Abnormally high toner density detected Cyan ATDC Sensor
C0F32 Abnormally low toner density detected Magenta ATDC Sensor
C0F33 Abnormally high toner density detected Magenta ATDC Sensor
C0F34 Abnormally low toner density detected Yellow ATDC Sensor
C0F35 Abnormally high toner density detected Yellow ATDC Sensor
C0F36 Abnormally low toner density detected Black ATDC Sensor
C0F37 Abnormally high toner density detected Black ATDC Sensor
C0F3A Cyan ATDC Sensor adjustment failure
C0F3B Magenta ATDC Sensor adjustment failure
C0F3C Yellow ATDC Sensor adjustment failure
C0F3D Black ATDC Sensor adjustment failure
C1200 Standard controller configuration failure
Cl 203 File Memory mounting error
C1204 Memory capacity discrepancy
Cl 220 Image Input Time Out
C1229 Image Output Time Out
C1240 JBIG0 Error
Cl 241 JBIG1 Error
C1242 JBIG2 Error
C1243 JBIG3 Error
C1250 Compressor 0 command buffer stop failure
C1251 Compressor 1 command buffer stop failure
C1252 Compressor 2 command buffer stop failure
C1253 Compressor 3 command buffer stop failure
Cl 261 Compression hardware timeout
C1265 Extraction hardware timeout
C1279 PCI-SDRAM DMA operation failure
C1290 Compression/extraction timeout detection
C12B1 Image processing ASIC failure 1
C12B2 Image processing ASIC failure 2
C12B3 Image processing ASIC failure 3
C12B4 Image processing ASIC failure 4
Cl 2C0 Hard disk recognition error
C12C1 Hard Disk Error 1
C12C2 Hard Disk Error 2
C12C3 Hard Disk Error 3
C12C4 Hard Disk Error 4
C12C5 Hard Disk ErrorS
C12C6 Hard Disk Error 6
C12C7 Hard Disk Error 7
C12C8 Hard Disk Error 8
C12C9 Hard Disk Error 9
C12CA Hard Disk Error A
C12CB Hard disk data transfer error
C12CC Hard disk unformat
C12CF Hard disk specifications error
C12D0 Controller hardware error
C13C8 New Transfer Cleaner Unit reset-ting failure
C13CA New Fusing Unit resetting failure
C13D1 Cyan Imaging Unit EEPROM access error
C1302 Magenta Imaging Unit EEPROM access error
C13D3 Yellow Imaging Unit EEPROM access error
C13D4 Black Imaging Unit EEPROM access error
C13D5 Cyan LPH correction data down-load failure
C13D6 Magenta LPH correction data download failure
C13D7 Yellow LPH correction data download failure
C13D8 Black LPH correction data download failure
C1800 Controller start failure
C3310 CCD clamp/gain adjustment failure
C3331 MSC undefined malfunction occurring
C3332 Scanner Section undefined malfunction
C3333 Engine Section undefined malfunction
C3E00;C3E01;C3E02 NVRAM initialization failure
C3F00 Vendor connection failure
C3FFC ROM contents error upon startup(LPH)
C3FFD ROM contents error upon startup(Scanner)
C3FFE ROM contents error upon startup(PRT)
C3FFF ROM contents error upon startup(MSC)

Aug 14, 2009 | Office Equipment & Supplies

3 Answers

Malfunction detected C-0096


C0096 Image Transfer Belt pressure/retraction failure

please have this services as this is a part of the printer that is not consumable.

Code Item
C0000 Main Motor’s failure to turn
C0001 Main Motor turning at abnormal timing
C0016 Bk PC Motor’s failure to turn
C0017 Bk PC Motor’s turning at abnormal timing
C0018 Color PC Drum Motor’s failure to turn
C0019 Color PC Drum Motor’s turning at abnormal timing
C001A Color Developing Motor’s failure to turn
C00l B Color Developing Motor’s turning at abnormal timing
C0040 Suction Fan Motor’s failure to turn
C0046 Fusing Cooling Fan Motor/1 failure to turn
C0048 Fusing Cooling Fan Motor/1 or Fusing Cooling Fan Motor/2 failure to turn
C004C Ozone Ventilation Fan Motor’s failure to turn
C004D Toner Suction Fan Motor’s failure to turn
C004E Power Supply Cooling Fan Motor’s failure to turn
C004F Cooling Fan Motor 2’s failure to turn
C0060 Fusing Drive Motor's failure to turn
C0061 Fusing Drive Motor turning at abnormal timing
C0094 2nd Image Transfer Roller pres-sure/retraction failure
C0096 Image Transfer Belt pressure/retraction failure
C0098 Fusing Pressure Roller pressure/retraction failure
C0200 Cyan PC Drum Charge Corona malfunction
C0202 Magenta PC Drum Charge Corona malfunction
C0204 Yellow PC Drum Charge Corona malfunction
C0206 Black PC Drum Charge Corona malfunction
C0208 PC Drum Charge Corona malfunction
C0400 Exposure Lamp’s failure to turn ON
C0410 Exposure Lamp turning ON at abnormal timing
C0500 Heating Roller warm-up failure
C0501 Fusing Pressure Roller warm-up failure
C0510 Heating Roller abnormally low temperature
C051 1 Fusing Pressure Roller abnormally low temperature
C0520 Heating Roller abnormally high temperature
C0521 Fusing Pressure Roller abnormally high temperature
C0650 Scanner Home Sensor malfunction
C0660 Scanner overrun failure
C0900 Tray3 Elevator failure
C0910 Tray2 Elevator failure
C0950 Tray4 Elevator failure
C0960 Bypass lifting motion failure
C0990 LCT Elevator Motor malfunction(Elevator malfunction)
C0991 LCT ascent motion failure(soft limit error)
C0996 LCT Shift Motor malfunction
C0997 LCT shifting failure
C0998 LCT ejection failure
C099C LCT Shift Gate malfunction
C099D LCT communications error
C0805 Finishing option Paddle Motor malfunction
C0B20 Finishing option Stapler Unit CDdrive failure
C0B2S Finishing option Stapler Unit SlideMotor malfunction
C0830 Finishing option Aligning Bar moving mechanism malfunction
C0B39 Finishing option Front AligningMotor malfunction
C0B3A Finishing option Rear AligningMotor malfunction
C0B48 Finishing option Exit Roller pressure/retraction failure
C0B4A Finishing option Storage Roller pressure/retraction failure
C0B4C Finishing option Exit Motor malfunction
C0B50 Finishing option stapling mechanism malfunction 1
C0B55 Finishing option Staple/Folding Motor malfunction
C0B75 Finishing option Punch Cam Motor drive failure
C0B76 Finishing option Punch Unit Board malfunction
C0B77 Finishing option Punch Side Registration Motor malfunction
C0B78 Finishing option Punch Motor malfunction
C0B79 Finishing option Punch Sensor malfunction
C0B80 Finishing option Shift Motor mechanism malfunction
C0BA0 Finishing option Elevator drive malfunction
C0F30 Abnormally low toner density detected Cyan ATDC Sensor
C0F31 Abnormally high toner density detected Cyan ATDC Sensor
C0F32 Abnormally low toner density detected Magenta ATDC Sensor
C0F33 Abnormally high toner density detected Magenta ATDC Sensor
C0F34 Abnormally low toner density detected Yellow ATDC Sensor
C0F35 Abnormally high toner density detected Yellow ATDC Sensor
C0F36 Abnormally low toner density detected Black ATDC Sensor
C0F37 Abnormally high toner density detected Black ATDC Sensor
C0F3A Cyan ATDC Sensor adjustment failure
C0F3B Magenta ATDC Sensor adjustment failure
C0F3C Yellow ATDC Sensor adjustment failure
C0F3D Black ATDC Sensor adjustment failure
C1200 Standard controller configuration failure
Cl 203 File Memory mounting error
C1204 Memory capacity discrepancy
Cl 220 Image Input Time Out
C1229 Image Output Time Out
C1240 JBIG0 Error
Cl 241 JBIG1 Error
C1242 JBIG2 Error
C1243 JBIG3 Error
C1250 Compressor 0 command buffer stop failure
C1251 Compressor 1 command buffer stop failure
C1252 Compressor 2 command buffer stop failure
C1253 Compressor 3 command buffer stop failure
Cl 261 Compression hardware timeout
C1265 Extraction hardware timeout
C1279 PCI-SDRAM DMA operation failure
C1290 Compression/extraction timeout detection
C12B1 Image processing ASIC failure 1
C12B2 Image processing ASIC failure 2
C12B3 Image processing ASIC failure 3
C12B4 Image processing ASIC failure 4
Cl 2C0 Hard disk recognition error
C12C1 Hard Disk Error 1
C12C2 Hard Disk Error 2
C12C3 Hard Disk Error 3
C12C4 Hard Disk Error 4
C12C5 Hard Disk ErrorS
C12C6 Hard Disk Error 6
C12C7 Hard Disk Error 7
C12C8 Hard Disk Error 8
C12C9 Hard Disk Error 9
C12CA Hard Disk Error A
C12CB Hard disk data transfer error
C12CC Hard disk unformat
C12CF Hard disk specifications error
C12D0 Controller hardware error
C13C8 New Transfer Cleaner Unit reset-ting failure
C13CA New Fusing Unit resetting failure
C13D1 Cyan Imaging Unit EEPROM access error
C1302 Magenta Imaging Unit EEPROM access error
C13D3 Yellow Imaging Unit EEPROM access error
C13D4 Black Imaging Unit EEPROM access error
C13D5 Cyan LPH correction data down-load failure
C13D6 Magenta LPH correction data download failure
C13D7 Yellow LPH correction data download failure
C13D8 Black LPH correction data download failure
C1800 Controller start failure
C3310 CCD clamp/gain adjustment failure
C3331 MSC undefined malfunction occurring
C3332 Scanner Section undefined malfunction
C3333 Engine Section undefined malfunction
C3E00;C3E01;C3E02 NVRAM initialization failure
C3F00 Vendor connection failure
C3FFC ROM contents error upon startup(LPH)
C3FFD ROM contents error upon startup(Scanner)
C3FFE ROM contents error upon startup(PRT)
C3FFF ROM contents error upon startup(MSC)

Feb 10, 2009 | Kyocera Office Equipment & Supplies

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