HP LaserJet 2840 Printer Logo

Question about HP LaserJet 2840 Printer

1 Answer

Hp 2840 was printing light in black, so I replaced the cartridge, did a clean run print from tray 1 & now it only prints 1/2 a page from top to bottom. I shook cartridge installed again turned the printer on and off and still does this. I tried a color print, and a long magenta thread going down the page is all I receive. Everthing was going 100% w/color until I install the new black cartridge What is wrong???

Posted by canpacrhea on

Ad

1 Answer

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    New Friend:

    An expert that has 1 follower.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 54 Answers

Dumb question. Did you pull the strip from the toner cartidge? OEM or aftermarket? I would try the old cartidge and see if it changes if you don't have the old cartridge anymore I would contemplate replacing the one you just purchased or taking it back to where you purchased it and get an exchange for a defective cartridge.

Posted on Feb 11, 2011

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
3answers
0helpful
1answer

Black stripe when printing from hp laserjet 2840

Cartridge faulty...
Two ways you can find out the faulty cartridge.
1. Remove each cartridge, just flip the drum shutter & chk for any toner bands appears on drum surface.. if found replace that cartridge..
2. Go to the paint. create four colored page as shown, print & verify which colored print mixed with bads.. replace that cartrdige.. ">
0helpful
1answer

HP 2840 printing two thin black lines from top to the bottom of the center of the page is that a fuser kit problem?

It could be a fuser problem.
Put paper in the manual feed tray. Print a few pages. As the paper gets
1/2 way into the printer, open the cover. Look down at the paper in the printer.
If it has 2 thin black lines, the toner cartridge needs to be replaced. If there are no lines the fuser is probably bad.
1helpful
1answer

My HP 4100 printer prints with a black smudge clear down the page. I clean the roller but continues to print bad copies. Should I replace the cartridge?

Problem is either the cartridge or the fuser.
Put paper in the manual feed tray(tray 1)
Print something. When the paper gets 1/2 way into the printer, open the
top cover. Pull out the toner, look down at the paper.
If it has the smudge replace the toner. If no smudge, replace the fuser.
0helpful
1answer

Hp color laserjet 2840 - prints one page in color, next in black & white. Yellow ink cartridge light blinking. Says "replace supply, using black only". Yellow wasn't showing as low previously.

Follow each of these steps until the problem is resolved:

Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
Remove and then reinsert the print cartridge(s) into the printer.
Print the document.
If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
Try printing again. If the problem continues, replace the print cartridges.

http://www.fixya.com/support/t5717191-hp_deskjet_6540_printer_yellow_light
1helpful
2answers

HP 2840 Prints Blank Pages

Black is used on all prints. Did you pull the tape on the new cartridge?
0helpful
1answer

DRUM Q3964A FOR HP 2840


10.000x Supply error Description E-label can’t be read or print cartridge is not properly installed. Solution
  1. Reinstall print cartridge.
  2. Power cycle device.
  3. If the problem is not solved, replace the cartridge. NOTE: The software CD-ROM that came with the HP Color LaserJet 2820/2830/2840 all-one includes an animated tutorial that shows how to replace the print cartridges.
    1. Remove any media from the ADF, and then push the scanner-release button to open the scanner assembly.
    2. Open the cartridge door.
    3. Make sure that the correct print-cartridge slot is in the access position.
      • If the correct print-cartridge slot is not in the access position, close the top cover and the scanner assembly, and then press ROTATE CAROUSEL until the correct print-cartridge slot is in the correct position. Pinch together the two large blue tabs on the first cartridge, and then lift the cartridge straight up to remove it from the carousel.
    4. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing tape.
    5. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place.
      • To replace another cartridge, close the top cover and the scanner assembly, press ROTATE CAROUSEL , and then repeat the previous steps. NOTE: If a black print cartridge was replaced, then the device prompts to have a cleaning page ran, unless the device page count is less than 100 pages.
    6. Close the top cover, and then close the scanner assembly.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c00414128



You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

How do I install an ink cartridge? HP photosmart c5280 All in one

To replace the print cartridges Perform the following steps to replace the print cartridges:
  1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. The HP All-in-One can get damaged if the print cartridges are not docked safely when trying to remove them.
  2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. Figure 1: Opening the print cartridge door c00956268.gif
  3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. Figure 2: Removing the print cartridge from the slot c00956269.gif 1 - Tri-color print cartridge slot 2 - Black and photo print cartridges slot
  4. Pull the print cartridge toward you out of its slot.
    NOTE: Remove the black print cartridge to install the photo or gray photo print cartridge, and store the black print cartridge in the print cartridge protector or an airtight plastic container.
  5. Remove the new print cartridge from its packaging, and carefully remove the black plastic tape by using the pink pull tab Figure 3: Removing the new print cartridge from its packaging c00956270.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the copper-colored contacts c00956271.gif
  6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure to push the print cartridge firmly until it snaps into place. If installing the tri-color print cartridge, slide it into the left slot. If installing a black, photo, or gray photo print cartridge, slide it into the right slot. Figure 5: Installing the print cartridge c00956272.gif
  7. Close the print cartridge door. Figure 6: Closing the print cartridge door. c00956273.gif HP All-in-One prints a print cartridge alignment page if a new print cartridge is installed.
  8. When prompted, ensure plain white paper is loaded in the input tray, and then press OK .
  9. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. A success or failure message appears.
    NOTE: If colored paper is loaded in the input tray when aligning the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support at www.hp.com/support If prompted, choose your country/region, and then click Contact HP technical support.
  10. Press OK to continue.
0helpful
1answer

Sqeaky paper feed

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=238800&prodTypeId=18972&objectID=c00001617 the HP site for your printer Over time, particles of toner and paper accumulate inside the HP LaserJet 2300 series printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems. Clean the paper path and print-cartridge areas every time that the print cartridge is changed or whenever print-quality problems occur. As much as possible, keep the printer from dust and debris. Cleaning the outsideback to top of page Clean the outside of the printer with a cloth that has been dampened with water. NOTE: Do not use ammonia-based cleaners on or around the printer. Cleaning the paper path and print-cartridge areasback to top of page Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems. Use the following steps to clean the paper path and print-cartridge areas: 1. Turn the printer off and unplug the power cord. 2. Open the top cover. Figure 1: Top cover opened example 3. Remove the print cartridge. Figure 2: Print cartridge removed example CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.Be careful not to touch the transfer roller (the black, rubber roller located underneath the print cartridge). Skin oils on the roller can cause print-quality problems. 4. With a dry, lint-free cloth, wipe any residue from the paper path area and the print cartridge cavity. Make sure not to touch the transfer roller with fingers, as the oil can contaminate the roller, resulting in print quality defects. Figure 3: Paper path area and print cartridge cavity example 5. Reinstall the print cartridge and close the top cover. Figure 4: Print cartridge reinstalled example NOTE: If the print cartridge is difficult to reinstall, make sure that the registration plate has been flipped back down into position and that the print cartridge is pushed firmly in place. 6. Plug in the power cable and turn on the printer. Cleaning the fuserback to top of page Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side of print jobs. To ensure optimum print quality, HP recommends using the cleaning page every time that the print cartridge is replaced or on an automatic pre-established interval. The cleaning procedure takes about 2.5 minutes to complete. A message (either CREATING CLEANING PAGE or CLEANING) appears on the printer control panel display while the cleaning is taking place. NOTE: Use plain paper to print the cleaning page. Please note that this is a two-step process. First print out the cleaning page using the following directions, then follow the directions on the cleaning page itself to reinsert it back into the printer to perform the cleaning. Use the following steps to run the cleaning page: 1. If the printer model includes a duplexer, open the rear output bin. 2. Press example(Select button) to open the menus. 3. Use example (Up button) or example (Down button) to scroll to CONFIGURE DEVICE, and then press example (Select button). 4. Use example (Up button) or example (Down button) to scroll to PRINT QUALITY, and then press example (Select button). 5. Use example (Up button) or example (Down button) to scroll to CREATE CLEANING PAGE, and then press example (Select button). 6. Perform the following to complete the cleaning process. 1. Remove all paper from Tray 1. 2. Use example (Up button) or example (Down button) to scroll to CONFIGURE DEVICE and then press example (Select button). 3. Use example (Up button) or example (Down button) to scroll to PRINT QUALITY and then press example (Select button). 4. Use example (Up button) or example (Down button) to scroll to PROCESS CLEANING PAGE and then press example (Select button). 5. Load the cleaning page created in step 5 above into Tray 1 with the print side down and the arrow towards the printer. 7. If the printer model includes a duplexer, close the rear output bin. Let me know if that helped. Good luck, Tim
Not finding what you are looking for?

119 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4362 Answers

Ben Johnson

Level 3 Expert

686 Answers

Cindy Wells

Level 3 Expert

6589 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...