Question about Vtech V.reader Animated E-book System

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My sons vtech storio has no sound. The batteries are new and have been replaced, the volume is up and the music setting is on - there is just no sound at all. Its very frustrating.

Posted by Anonymous on

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4 Related Answers

reyjoshua07

Reynaldo Labaguis Jr.

  • 1157 Answers

SOURCE: Brand new storio wont turn

Hi lrigney,

If the unit won't turn on, it is often caused by an electrostatic discharge. The easiest way to correct this is by resetting the unit. Please follow the steps below.

You can reset the Storio by:
1. Removing then replugging in the adaptor.

2. Then press the ON/OFF button again.

3. Remove the USB cable, reinsert the batteries and adaptor.

4. Replug the USB cable.

5. Remove any corrupted files and restart the downloading process.

Hope it helps.

Thank you for using FixYa.

Posted on Jun 24, 2011

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sophie s

  • 1 Answer

SOURCE: my son's vtech storio's touch

my sons v tech storio wont turn on and im using rechargble battries can some please help

Posted on Dec 31, 2011

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pauldenet

  • 1 Answer

SOURCE: Vtech storio not switching on when new batteries

Only had product for two days.when turn it on
a blue screen appears and nothing happens.cant turn it off

Posted on Jan 02, 2012

harfang11

Xarran

  • 13 Answers

SOURCE: i got a vtech storio reader worked at 1st now is blue screen cant turn it of have 2 take batterys out have cleaned it and has new batterys

The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the v.reader, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your digital camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link the the website page itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that.

Hope that solves your problem.

Posted on Jan 24, 2012

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The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the Storio, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
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For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link to the website itself:
http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the Storio, this is the only way to erase the 100+ drawings that your child saved.

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