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Re: Do not know how to get the Imagerunner 1023if copier...
Hi tbrown,
This is an easy fix but "FIXYA: does not want to help me help you. It pains me as they will not pay me or help me help you.My hands are tied.
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this is possibly a problem in the fuseing part of your machine, where the paper heats up at the back, the fuser roller could be worn out. and your toner could be sticking to it.
To change paper size on Drawer 1, Go to Additional Functions > Common Settings > Reg Paper Size > Drawer 1 > Paper Size > (Select the correct paper size) > Press Ok
To change paper size on Stack By-Pass, Go to Additional Functions > Common Settings > By-Pass Std Set > (Select ON) > Paper Size > (Select correct paper size) > Press Ok
You can always download the user manual at Canon website. Try here: http://support-ph.canon-asia.com/
Goto Additional Function > Common Settings > Reg Paper Size > Drawer 1 > (Select the size of paper)
Be sure to set Paper Size to LGL (14 inches long)/FLSP (13 inches long).
Additional Function > Common Settings > Reg Paper Size > Drawer 1 > Select right paper size
you need to change the paper size on the copier or the paper tray dial.you can also select a paper tray from the printer menu..Alt set the printer properties to a paper tray with legal paper and it should overide the setting
When you say printing? Do you mean from the computer or are you making copies. If you are printing from the computer you need to change the paper size that you are printing to under the printers properties or the out put tray. If you are making copies just hit the reset button or just manually select another paper tray on the display pannel. Or if you have change a paper tray to leagal size change it back to LTR and make sure the paper is installed the correct direction.
Does the copier print correctly when copying off the glass? I suspect that the document feeder has been set up to feed other paper sizes eg A4, A4R. Because of the conflict between sizes the copier adjust the image.
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