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Posted on Mar 11, 2017

Brothers HL-5370DW. Yesterday, I printed about 20 sheets with no problem. Then I set up to print more pages and the yellow paper light started blinking and the red status light came on. I checked for a paper jam and found a paper curled in the tray. After removing that sheet I closed the tray, but the blinking page light and the red status continued. Next steps - canceled job, pressed go, checked for paper jams both in front and back, pulled out the trays all the way, unpluged the printer from the computer and the wall, restarted the computer and left printer turned off all night. There is a second printer that has been installed on this computer for a year and there has never been a problem with using it. Today the paper and the status lights are still the same. How do I get rid of the false paper jam? Any suggestions. Would it help to uninstall and reinstall this printer? Thanks for any help. Judy

5 Related Answers

Anonymous

  • 3587 Answers
  • Posted on May 10, 2008

SOURCE: Print light blinking

turn it off..let it set for 4 min..and then turn it on..try a test page first, though

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Anonymous

  • 4 Answers
  • Posted on Oct 21, 2008

SOURCE: canon HL 5040 printer grabs multiple papers to print

try one sheet at a time that may work.

Anonymous

  • 1 Answer
  • Posted on Jan 15, 2009

SOURCE: No Paper Light wont go out

I had similar problem, but not exactly what you describe. The "no paper" light would come on when I would try to print labels in MS Word using paper tray #1.

I found and installed driver and firmware updates. Still the same problem. I could print the labels if I treated it like a normal document, but if I went into "envelopes and labels" it would always say "no paper."

I found that if I used the MP tray (the one behind the front cover) it never gave me the "no paper" error. I should have been able to use paper tray 1, but it wanted the mp tray for some reason.

Anonymous

  • 1 Answer
  • Posted on Sep 13, 2009

SOURCE: paper light blinking, paper tray full, won't print

hi,
i recently bought a second hand hl-5140 and when switched on had the fault you have described - on checking machine over i found a small piece of torn paper stuck in the paperpath. after clearing, the printer worked fine.check over for paper again as mine was only a very small peice.
hope this has been of help.
pete

Anonymous

  • 622 Answers
  • Posted on Dec 27, 2009

SOURCE: black lines down side of paper on HL-5370 brother laser printer

you have a bad drum... it needs to be replaced

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

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Have a problem with HL-5370DW Status LED is red &

Hi, if you status led become red and only that light is on must be 1 of the following problems:

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I am using Word 2010 and I can't print labels on my Brother HL-5370DW printer. The red light comes on and it stops. I can't find a front tray for a manual feed. Got any ideas?

Try these web sites:

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http://www.brother-usa.com/Printer/ModelDetail/1/HL5370DW check out support please.

http://search.aol.com/aol/search?&s_qt=sb&q=brother+hl-5370dw+downloads&tb_oid=07-01-2013&s_it=amonetizetest1-ie&tb_mrud=07-01-2013&tb_uuid=20130107163427450

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Hello, I just bought a brother hl-5370DW and am trying to use it to print out manuals for a class of mine using the duplex print but after a few papers print the paper going back in jams and it tells me i...

I just returned my HL-5370DW printer to Staples. I only had it for 3 days and found it running hot, warping card stock and envelopes, and jamming regular size paper constantly. It appears to be OK for very small print jobs but not very robust. I did like the duplex printing and the price. I do not believe there is a solution other than replacing this printer.
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HL-5370DW laser printer will not print labels. When given label number, red light comes on.

It probably wants you to insert label sheet thru the envelope slot in the front, using the cassette peels the labels off of the sheet. If there is nothing in the front slot when you select labels it will show an error.
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I have a HL-5370DW and I can't get the red status light to go off and the yellow light for paper is on. I have pulled everything out and still can't get it to print

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Error light keeps on flashing blue light at the

These are your possibilities based on your error.

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Close the front cover of the printer.
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Close the fuser cover located behind the back cover of the printer.
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Brother HL-5250DN printer paper light won't go off

I had the same problem on 4 Brother HL-5250's, I checked the whole printer, and couldn't find a paper jam, yet the red printer light wouldn't shut off. I finally followed the instructions on Brother's website for removing a paper jam, and the solution for all 4 printers was paper stuck in the fuser cover. See below on how to open the fuser cover.

Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
  1. a5250_u_g062.gif
  2. Hint
  3. There are 2 kinds of covers at the rear of the printer. Please make sure to open both the back cover (step 7) and the fuser cover (step8).
Here's the link from HP, on how to open the Fuser Cover.
http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/000000/000026/faq000026_007.html?reg=eu&c=eu_ot&lang=en&prod=hl5250dn_all
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