Have a Fantom TFD500U16 HD. It was working properly for last 2 years and in one night I did take the backup but in the morning it does not get recognized. Though the laptop that was doing it got rebuilt again. Why it is not recognized now. It also makes sound like tic tic not so high or low. What it could be of? Pls advise

Customer Service: 800-980-3463 (at MicroNet/Fantom) most of
their adapters run from $18-$28.00
The 4-5 pin connector on your drive might show the power (output)
from adapter to (input) for external drive.

• Website: http://www.fantomdrives.com
• Support Phone: 310-320-0772 - Good Luck.

no model told
RTM, the manual tells you the button does 2 thing or 3.
not just power.
really read the manual first no 2 UPS are the same unless exactly same model #
and dont turn it off at all
that makes the battery last longer (read up on float charging effects lead acid batteries)

button.
on/off
self test
or beeper off.
and more if model told.

Either the hard drive went bad or the electronics of the enclosure went fubar. Suggest you remove HD and directly connect it to your desktop computer to see if the cmos recognizes it along with the OS. If so you can access your data. If not, the drive is ng - if the drive at least spins and is recognized you may be able to retrieve the contents using windows explorer. If unit will not spin you are in deep doo doo.
Do not format - that will erase everything - try to access the data.

Either the hard drive inside the case is bad, or the board the controls the drive is bad. The only way you can find out if the drive is good is to open up the case and remove the hard drive, then plug it into another case you buy at your local computer supply store. However depending on the case this might break the case, it should be used as a last resort for saving your data.

Is this an inbuilt drive or an external drive? If you're using USB, it needs a USB connection. It shouldn't need drivers as the computer will automatically detect a hard drive.

Have you tried connecting to a completely different computer to see if that recognised it?

My problem and my solution
-Fantom Drives 200GB was working correct on desktop which runs Windows XP
-Connected it to a laptop which runs Vista and the drive became undecteable by both platforms. It showed up on Vista's device manager for a hot second and then vanished all together.
-Changed the USB cable and still no go
-Finally, I made the decision to void the warranty by opening it and connecting it directly to my CPU and there it all was. 170GB worth of data. Same as what scott201201 is suggesting above.
-Moral of this story...."Backup your "backup".

Advise. Please make sure to read the warranty on your product you may be able to send it back to the company if it is under waranty. I read on another blog that the miniboard in the case where the usb connects to the device was faulty and needed repair. I know this is the same with mine because it works perfection when connected directly to the desktop.

Good luck techies

you told that your PC was ok last night. and again told at morning when you started it then it started giving beep. there may have 2-3 problems.

1. your processor has become loose, so unplug and plug the processor again correctly.

2. cooling fan can't cool the heat sinker properly. so test it that if the cooling fan is working properly.

3. The RAM can be loose. So test the RAM. Unplug the RAM and then plug it perfectly.

but you told that you PC is starting and then shutting down giving a beep. so i think you PC problem is number 2. and I hope you follow the number 2.

You can remove the drive from the casing and connect it inside your pc, using IDE cables if its an IDE or a SATA cable, if it comes with one

typical of external drives overheating.
i sell external case with fan at my store.