Logitech Trackman Wheel 904353-0403 Trackball Logo
Posted on Feb 09, 2011
Answered by a Fixya Expert

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Trackman wheel logitech mouse stops working randomly and sometimes when i put the mouse in the slot it says usb device not recognize what do i do

1 Answer

Brian Sullivan

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  • Logitech Master 27,725 Answers
  • Posted on Feb 09, 2011
Brian Sullivan
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Joined: Jul 19, 2010
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You might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the lead from the mouse has a secure seating and the lead is not bad/faulty
((if applicable))
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware make sure you have the correct mouse selected also under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
in xp
hope this helps

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Try bypassing the USB hub and plugging the receiver directly into a USB port on the computer. Sometimes devices won't recognize properly if they're going through a hub.
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Drivers

Because you don't list what model Logitech cordless mouse you have, look in this list to see if yours is on it. If it is, click on the link and download and install the driver. This download has the latest drivers and SetPoint software for Logitech cordless, wireless and Bluetooth pointing devices (mouse).
http://www.softwarepatch.com/utilities/logisetpoint-dl.html
Specifically the mouse driver is for the following models:
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I hope this helps and good luck!
Please remember to vote 073d6e6.jpg and leave a testimonial.
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I have a logitech cordless optical mouse which as stopped working

try this... unplug the USB and plug it back in,

& clean the laser window on botton of the mouse,
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I need the schematics for the cordless trackman wheel mouse. I took it apart to clean it and the springs feel out before I could see where they went. The mouse is working without them, but I would really...

try and contact logitech, but they aregoing to charge you and it may cost more than a new mouse, because they dont really want anyone to have that documation about there new product.
go on line and type the following information:

logitech optical cordless trackman wheel mouse layout and or schematics

there web site:

www.logitech.com/layout/schematics

rodgandysr567
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It could be a bad Trackman or a bad PS/2 Port.

1st test if it's the port by trying another mouse, or by trying this Trackman in another known working PS/2 port on another computer.  (don't forget to reboot each time you plug in a PS/2 device)

2nd, you can try using a PS/2 to USB adaptor.

These two have great reviews...


$12 TRIPP LITE USB to PS/2 Adapter Model B015-000
http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16812120006

$20 SIIG JU-ACB012-S2 USB to PS/2 adapter cable
http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16812191021

Best of luck getting that wonderful Trackball working again!

~Andrew
EmpoweringSolutions
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Logitech tradkman wheel

install drivers that came with the trackman
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