Question about Maytag MZD2766GES Side by Side Refrigerator

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MZD 2766GE refrigerator: freezer side is cold but refrigerator side gradually warms after a week and then freezer side warms.

The refrigerator side maintains a cool temperature for about 2 weeks before there is no cooling. At the same time, the freezer side starts off cold but gradually warms. After about a month, the freezer side is warm. On the first occurrence, there was ice on the bottom back wall of the freezer. After defrosting, the unit worked as previously described. I have defrosted and restarted the unit 3 times with the same results.

I have noticed the air movement from the cold air vent at the top left side of the refrigeration section is very weak despite the freezer fan seeming to work properly. The weak air flow persists regardless of having the control temperature arm in the temperature control unit at the top of the refrigeration section being set at the coldest or warm setting. Before the temperature problems are noticed, there is a clunking noise that seem to come from the top area of the unit.

Thanks for your assistance.

Posted by misteryabut on

  • Brisbee Jul 29, 2008

    Same problem. Refer side warms the freezer gets colder then eventually gets warmer. A&E repair (never use them) has been out 3 times and unable to fix it permanently. Help.



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MZD 2766GESide by Wide Unit problems

Be sure if you get into the refrigerator disconnect the power!

I had the same problem and I knew it was the refrigerator. You have to order the control board that controls the fan assy in the freezer. It has an inherent problem with others I see. But don't attempt to change it yourself. There is tricks to it and if you don't do it right you will break more things. I saw the tech broke some tabs and it is stupid way to design something unless you plan to get more business this method.

The control board sits in front of the water filter in the refrigerator. Inside the Temperature control housing cover.

Additionally, you have to take all the frozen food out and defrost manually the fan area and the subsequent ducts to clear it all out. Otherwise, you will have the same problem again. If it breaks and it will. It causes the ice to build up to point you will not get fan movement or airflow. This flow keeps the Icebox from freezing up and causes the air to flow to the refrigerator side.
They make these things so it is harder for DIY to do it.
But they are really simple! At least most of it.
Contrary to popular belief Ice is a good insulator. Once it builds up, no heat transfer takes place because of the inefficiencies it blocks the airflow and etc.

It is my opinion and I stand by it.

I bought many Maytag items and it suppose to have a great reputation. I have now started to look at other providers.

I find these companies are getting cheaper and instead the quality is going down.

So buyer beware not all have across the board quality it depends on the series, the price and the manufacturer.

Oh well another lesson learned.

Here is another problem when using a ice maker unit do not always use the ice crusher. I found that out. The motor that drives the ice crusher is matted with metal to plastic then metal again in the Ice Holder unit.
Guess what, it jams sometimes and it puts great pressure on the ice maker holder unit.

Where the metal meets the plastic is the weakness. It breaks because of in my opinion weak design
The two plastic nibs meeting with the metal motor drive square "U" connector breaks the plastic and eventually you have to get the plastic replaced. I think if I have to order that little part will end up buying the whole Ice holder assembly.
One direction for crushed ice the other direction it turns for solid ice cubes.

I guess I will use the solid Ice cube method until I figure what to do.

Any parts for it replacing the plastic hookup out there?

Good Luck!

Posted on Jul 27, 2009


Daves Appliance Service LLC.

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Defrost problem. when you defrost make sure all ice is defrosted or it will turn into hard ice and will be difficult to defrost.

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