Vtech mi6896 Trio Cordless Phone Logo

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Posted on Feb 08, 2011

The #1 base says 'connecting', no dial tone. I have unplugged and re plugged everything. I tried a new battery. At times it says 'place in charger' looks like it is charging yet still no dial tone. All three of the other phones are working fine.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 17, 2007

SOURCE: Handset No Link To Base error and no dial tone

I have the problem. I think it is because the battery i have in it was a Ni-MH and it should be a Ni-Cd. I am now looking for the right baterry Good luck Frank [email protected]

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Anonymous

  • 1 Answer
  • Posted on Nov 19, 2007

SOURCE: handset has No link to base

I was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the AC and phone cord from the base station and plugging both back it, then removing and replacing the handset to regenerate the security code.

Anonymous

  • 3 Answers
  • Posted on Nov 21, 2007

SOURCE: Vtech phones loosing connection to base

You are pretty close to the solution. The problem is the charge detection in the handset. All handsets on a cordless phone detect the battery level with an hexadecimal value in the memory. Each hex value equal a volt value of the battery. EX: 3.5v = 9B
3.6v = 9C 3.7v =9D etc... The problem is the hex value in your defective handset are all mess up. So 9B is not 3.5v anymore. Then your handset could last 1hr after foul charge or doesn't alert you before the phone goes dead due to low BAtt.

A

Anonymous

  • Posted on Feb 29, 2008

SOURCE: Handset ?No Link To Base? error and no dial tone

2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.

Anonymous

  • 1 Answer
  • Posted on Sep 10, 2008

SOURCE: my second handset is disfunctional

you have to put the second handset on the primary base for about 20 seconds for it to accept it, then you will get a tone and everything should work fine from there.

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After power outage, phone shows time, no dial tone..Uniden DECT 6.0

Unplug the base station / charger for 10 minutes and then plug back in. It may reset. Also, check if the battery in the phone is fully charged. I had a power surge last year and unfortunately, it blew my base station and I had to get a new phone.
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I cant get a dial tone to call out says line in use but I have checked and unplugged all 4 lines still no dial tone everything else is good no dial tone

Try:
Turn off power for the base.
Turn off phone and take out batteries.
Wait few seconds then put batteries back.
Will help if you unplug and plug the cables.
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Loud static

Remove the batteries let them discharge over night. Place in chargers for 24 hours. If still static unplug all phones from all jacks. Plug in a phone...a different one from the cordless ones. to make sure the static is not on the line.
You can then try to replace the rechargeable batteries or get a new phone.
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Kx tg1033c

Have you tried charging (which will reset the handset) in the base charger as opposed to a remote charger? Have you tried moving handset #2 around the house in case the problem is related to interference?
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My DECT6.0 telephone will not give me a dial tone nor answer any calls neither will the additional handset..Although my verizon direct line functions as it designed

Hello.

Here are some tips, found online:

Reset the phone:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two instead of a couple to five minutes that way you can get more of an idea of whether your phone will work. After an hour or two plug in everything. If resetting the phone doesn't work then try the next step.

Check the surge protector:

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone. It could be that the phone line plugged into the surge was loose or not plugged in securely.

Try a different phone plug, outlet.

Check the base:

Is the base dusty and have possible dirt in the prongs where the phone sits? Lift the base and blow off dust.

Check the handset for dirt.


Rub metal connections on handset and base:

Use a pen cap or coin and rub the metal connections on the bottom of the handset. Rub the prongs, metal connections on base.

Hope these suggestions help.
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No dail tone --but phone line is connected

Hello.

If the dial tone is not heard check the volume. It may have accidentally been muted or turned down.

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone? It could be that the phone line plugged into the surge was loose.

Try a different phone plug, outlet.

If the other phones on that line work OK, disconnect all the phones connected to the line, leave them all disconnected for 3 minutes, and then connect one at a time.

If still a problem and the other phones on that line work OK, give this a try:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two. That way you can get more of an idea of whether your phone will work. After an hour or two, plug in everything.

Hope this helps.
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I have charged for abt 20 hrs for set up. all I get is "Searching" Help me to move foreward.Sue DECT1560 This is a new phone I am trying to get it in service. I have no dial tone ,message "searching"...

First make sure the phone jack is working by plugging a working phone into it.

if it is working, use the same phone cable to plug into the base of your new unit.

if you do not get dail tone, place the handset into the main charging base. this should sync the phone up to the base. lift it out and try again.

if you still do not get dail tone or see searching, open the phone and remove the battery. wait 30s or so, plug the battery back in and set the phone in the main charger again. wait 10second and try the phone again.



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GE portable phone model # 26928GE1-D No dial tone-installed new battery still no tone

That isn't a whole lot to work with. Get a working phone and take the cord out of the base of the GE and plug it into the working phone.
If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.
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Can't use the second phone GE model 25861GE3 5.8

You may have several problems. First, you should verify that the 2nd phone works. Unplug the battery from the "good" phone and place it into the "bad" phone. Then try to reset the "bad" phone by placing in the homebase charger for 2o seconds.

If this doesn't fix the 2nd phone, then it has an internal problem, possibly.

As far as the 2nd charger goes, please verify that it works by placing the "Good" phone in it to see if it will charge it.

Additionaly, you may need to "reset" the whole system. Do this by :
1 Unplug phone line, power to charger base, and remove the batteries.
2 Wait a couple of minutes.
3 Plug in battery first, then phone line, and finally the power cord.

Then try to set the phones in the basecharger. (If the new battery is not charged yet, then you will have to charge it first!)
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