How do I get my Motorola W490 to let me see pictures I receive in text messages? When I try to open the text message/picture, it says unable to download.

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Unable to send MMS (pictures via text) - Android Forums at ...

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Jul 3, 2013 - 10 posts - ‎8 authors
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Hi,

If you want to send message with a picture attached, it means you are sending MMS..To send or recieve MMS you should should have a MMS SETTINGS, think you dont hace MMS setting in your phone.

My advice is ask the operator to send the MMS settings, they may send it through air and save it to your mobile, restart your mobile and you should able to MMS after then...

Please leave me comment, if you need further assistance
Rnj VINODKUMAR

Try this website, it will send the correct setting to your phone.

https://motorolasetup.tarsin.com/home.htm?manufacturer=1&deviceKey2=V9

Please give good rating, it is very important to me...

That you dont have picture messaging on your cellphone plan

to fix this problem you will need to contact your network service provider and get them to resend your gprs settings to your handset, this will than allow you to use the requested features on your mobile phone, because it sounds to me as though, either the gprs settings have not been set up or they have been deleted, hope this helps.

you will need to contact the at&t customer service center and have them assist you further with this.

PROBLEMAS CON LA PANTALLA NO RESPONDE AL TACTO

Hi

Contact your service provider and ask to be set up to recieve / send MMS messages. Or try your providers web site.

Hope this helps M00zy

 what  u can do is that if it is picture message and  u r nt able to open it on  handset then try to  transfer it on PC and  then u can view  it . 

Call ALLTEL for the SERVICE Number. You accidentally erase it. This uses to send/receive msg maybe the Picture/Video too. Try boot-up ur Phone. Goodluck