Where can I find parts for my New Braunfels Smoker #4800 Black Diamond Model #99204800?

Obviously I can't know definitely but I suspect your item will need a bespoke repair rather than any simple replacement parts.

I could not find a manual to download however I did find the website with parts online.
http://www.charbroil.com/Store/ReplacementParts.aspx

Smoker are a wonderful thing once you figure them out. Most store bought smokers can use some help to work their best. Here is a link to mods you can perform on your unit to make it a better cooker. I hope this helps.
http://tinyurl.com/284e4ln

awear smoking habit

fill it almost half way spread it evenly and make sure the coal is fully fired before you but any meat in. If charcoal still burning not fully fire and red do not put any meat in the grill. Cooking will depend on what you cooked and quantity of meat. The more the meat the longer it will take. My suggestion is to keep your eyes on what your cooking and if need to pull the meat out and test it if needs to. By testing the meat here and there paying attention with hands on will give you and idea how your grill works. everyone cook or smoke differently, some like it juicy and other like it juicy/dry or fully cooked. Buying a grill is like having a new girlfriend, you have to get the feel to know that person. Smoking will take a bit longer than standard grilling. Hope that help some..enjoy!

Take a look on amazon. here: Amazon com Braunfels Smoker I hope I have helped. Cheers

inexpensive solution is to go to any hardware store, buy some sheet metal (thin gauge) and make it yourself, even if you have to buy sheetmetal snips

It sounds like you have an "offset smoker". The fire goes in in the firebox (the small offset box). If you have a rack that fits in the firebox, you can put that in there too and use it to grill.

Go to www.charbroil.com and click on "instruction manuals" and find the manual for the one that looks the most like yours. Char-Broil took over New Braunfels a few years ago.

Once you have it assembled, there are huge resources on the web on how to use it.

Personally I rarely use charcoal, I prefer the taste of cooking with Pecan wood - if you live in Texas you can buy a 50lb bag at Academy for about 10 bucks.

I grill over the firebox part directly (although I often close all the dampers and let the meat smoke a little while cooking). A few times a year I'll smoke a turkey or other meat in the main chamber, keeping the fire in teh firebox.

i need replacement grilling grates for my black diamond smoker can someone help?

This brand is made by CharBroil. Click on the Customer Support link to register:

http://www.charbroil.com/Consumer/default.aspx