HI,
This is gonna be a bit complicated since were going to access your registry, but just follow all the steps and it will be much easier
>Click on START
>Type REGEDIT on the search bar on START Menu
>Expand HKEY_LOCAL_MACHINE
>Expand SYSTEM
>Expand CurrentControlSet
>Expand Control
>Expand Class
>Click {4D36E965-E325-11CE-BFC1-08002BE10318}
>Look for the Upper Filters / right click on it / click on Delete
>Look for the Lower Filters / right click on it / click on Delete
>Restart PC
>Try you CD / DVD ROM
If nothing happens, click on this link then click on RUN and follow the steps, then restart computer and try to run a disc again, if still nothing happens, theres a possibility that the problem is with the hardware side or the media player that you are you using...
Hope this will help...Your response is very much appreciated...
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There's no upper or lower filters in 4D36E965-E325-11CE-BFC1-08002BE10318, there are two files under the expansion, one is 0000 the other is properties and it's not opening properties due to a preventing error, it says access denied.
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