My computer operating system is vista, it unable to recognise the the sony handycam DCR-HC40E, although i downloaded the update. thank you. e-mail: [email protected]

The USB streaming driver for the Camcorder is not available for Windows Vista OS from Sony at this point. Hence it is not possible to transfer videos using USB interface. You may use i.LINK or A/V interface to transfer videos from the Camcorder to the Computer which is running on Windows Vista Operating System.

Please follow the steps to transfer video to a computer using an i.LINK connection (IEEE 1394).

IMPORTANT: Video capture software and a compatible video capture card must be installed on the computer. Depending on the computer manufacturer, various video capture cards and software (Adobe Premiere, Roxio Video Wave, Microsoft Windows Movie Maker, etc.) may be available or already installed on your computer. If necessary, contact the manufacturer of your computer for further information.

NOTE: Many Sony VAIO computers are bundled with Sony DVgate Motion or DVgate Plus software for video capturing. Some VAIO computers also include Click To DVD software that will allow video capture to the computer hard drive or directly to a DVD.

1. Connect an i.LINK cable (also known as IEEE 1394) to the i.LINK port on the digital camcorder.

i.LINK Cable.

i.LINK port.

1. Connect the other end of the i.LINK cable to the computer.

NOTE: The computer i.LINK ports and capture cards may have either 4-pin or 6-pin connections. Sony digital camcorders use i.LINK ports with 4 pins. If your computer only has a 6-pin i.LINK port, then it will be necessary to use a 4-pin to 6-pin i.LINK cable.

1. Turn on the digital camcorder by moving the POWER switch to the VTR position.
2. Cue the camcorder tape to the beginning of the video footage.
3. Turn on the computer.
4. Start the video capture software on the computer.
5. Begin playing the recorded video in the camcorder.
6. Begin importing the video with the capture software.

It should now be possible to copy the video using the video capture software if the computer hardware and software are configured correctly.