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Indesit PWDC 8125 washer dryer. Stopped mid cycle 90 wash, machine went completely off yet was full of boiling hot washing and water. on 3 separate occasions door lock light stays on + all lights flashing. Have checked Filters, hose, pump propellers etc. Will not reset machine by unplugging and leaving a few minuets, have to leave it a couple of hours before it will work again. This is a regular problem and is intermittent. Machine only 8 weeks old.

Posted by Anonymous on

  • Anonymous Feb 07, 2011

    Having to have an engineer out as Comet say they will only exchange if engineer finds fault

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1 Answer

specialistel

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  • 8,909 Answers

As it is only a few weeks old, get it replaced.

Posted on Feb 07, 2011

  • 2 more comments 
  • specialistel Feb 08, 2011

    Can you take a photo of it when faulty?
    Then speak to CAB regarding the machine not being of merchantable quality. If you get the details from CAB armed with your photos and letter, I am sure they will exchange it especially if you make a fuss in a busy store!

  • Anonymous Feb 08, 2011

    I have spoken to trading standards and have drafted a letter today to comet.

    I have now got an engineer calling on Thursday. I have to get some document from him writing the machine off, to take to my local store. If he issues me this piece of paper they will exchange it.
    Have to wait till Thursday now and see what happens. Local store say to go and see them if all else fails, don't know what they mean by that!

  • specialistel Feb 08, 2011

    Sounds like at last you are getting somewhere. I think the last part of your note about going to see them is a last chance for them to come clean and arrange a swop.
    Best of luck and let's hope the next one is not a Friday afternoon job.

  • Anonymous Feb 09, 2011

    Will keep you posted tomorrow after engineer calls. Fingers crossed.

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