Question about Vizio E421VA 42 in. LCD TV

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I just bought the Vizio E421VA and I am contemplating take it back. The volume levels are horribly inconsistent. On some channels I can have the volume level at 2 and its loud, on others you put it to 20 to hear the voices. Watching movies the voices are hard to hear over the background music or sound. I have tried turning off the SRS TruVolume and it didnt make much if any difference. Is there any other options to adjust levels of the volume rather than the 4 options in the menu? I would rather not return the tv.

Posted by corey_cochra on


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We have had the same problem and I suggested to Hubby that we had better return it soon. He did some research and we are trying this: use the TV remote and press the center button "Select", Choose Audio, Make sure True Volume is set to On. I've only been watching for an hour but it very well may have solved the problem. Hope it works.

Posted on Feb 26, 2011

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  • mccookie2 Mar 02, 2011

    FYI, no it didn't work :( The volume problem is maddening.

  • mccookie2 Mar 04, 2011

    I put the True Volume back to Off and it seems to be fine now. Go figure.

  • nosamiv Apr 04, 2011

    i'm having the same problem with our new vizio e421va. we've only had it a couple of days and i'm constantly having to turn the volume up and down. it's driving me nuts! after reading your comment, i just turned our truvolume OFF, and it already seems a little better. i would not have thought of that. i was thinking the truvolume on this set must be malfunctioning and was considering returning it. now i wonder if somehow the truvolume on/off indicator is switched, or is the truvolume feature just so poorly designed that it actually makes sound levels worse?



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