Missing Software I bought an HP Photosmart C6100 All-in-One series for more than a year,it's been in myhouse unused,I just opened the box tonight to install it and I found out that the software for PC was not in the box.Can someone please help me with that issue.My email address is: [email protected] I'm running windows vista Ultimate.

Hello,

You can download the software or order a new CD from theis site:

HP C6100 Series Support

Click on the Software $ Driver Downloads link.

Select your operating system from the drop-down menu.

A list of available software will be listed, and there is also a link to order a new cd.

Add the site above to your favorites for future reference.

Thanks for using Fixya.

Hello and Welcome to FixYa!

C6100 series is compatible with nearly all the Operating Systems, have you checked the Vendor's support site?
Click here to navigate to the page, and select the exact OS, then proceed to download.
Do tell me the results.

If you have any Confusion, questions or issues regarding your problem do tell me.
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Concerned, Nooh

First open the Solution Center then click on Settings >> then click on Scan setting >>> then click on file type and select it as PDF and click on okay and then close the solutuion center and reopen and try to scan

The print-head is the "heart" of an ink-jet printer -- it pulls the ink from the ink-cartridges, and sprays the ink onto the paper.

If the "manufacturer-warranty" has expired, it is time to buy a new unit, and to responsibly recycle the old unit.

Hi,
you can download the installation and setup guide from the below link:
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual?=en&cc=us&docIndexId=64179&taskId=110&prodTypeId=18972&prodSeriesId=1153695
Cheers!!!
Regards
Anand

The following video shows clearing paper jam in
HP Photosmart C7280....but it applies also for HP Photosmart C6100 All-In-One? Series :

http://www.youtube.com/watch?v=Qs-Lyw5xXLg

I called HP for troubleshooting assistance. My printer HP All- in-One is only 2 years old. They were very nice to run through a series of steps with me...only to tell me that "It is broken" and I will need to buy a new one. So that's my solution for today....Which leads me to the next question...Do I get another HP or something else??

Go out to hp.com support and check under updates and downloads, you should find the updated software and drivers you need. I just went through this with my photosmart 8750,.

Hi,

below is the technical document that i want you to follow exactly. Read all the informations and follow the instructions.

CLICK DOCUMENT HERE ==> DOCUMENT

Please, let me know the outcome after following the steps.

thank you so much.

adonscott

hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott