1.) Hold down the clear "TV" button on the remote for four seconds, then press 500 pound ( #)
2.) Hold down the clear "TV" button on the remote for four seconds, press the big power button once.
3.) Press the channel up button once per second until the TV turns off then press pound (#).
If this doesn't work and you have an LCD TV turn off the back light. As it is probably causing interference this is found in the TV menus.
Daniel Busa
DISH Network Customer Service
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