Saeco Incanto power loss.

Here's how to fix your problem, remove the brew unit and clean the shower screen located at the top, under the red o-ring. Remove the screen and clean, then try coffee again this time adjust grind about 2 numbers coarser.

My SAECO coffee machine is a real disappiontment. We frothed the milk a few times and then the machine started to only warm the milk and provide a small amount of froth. Now the company is trying to tell me it's something I am doing! Not so. It is the expensive machine not working.

I think you have a chrome steam wand end.
To froth properly, there is a very small hole on the side of the chrome steam wand that injects small bubbles into the milk, the hole is located aprox 1/4" down from top of the chrome wand, if this hole blocks up you can only heat the milk, not froth. I commonly use a stripped tin tie wire or a sewing needle to clear the hole . Clean the hole,do not enlargen the hole.

per il milk island asciugare bene la valvolina e tutti i fori del blocco di plastica che fa da montalatte devono essere perfettamente asciutti dare dei colpetti alla valvola per fare uscire eventuale acqua all interno.

MORENO

Hi Chris,

The leaking is your steam valve that has to be replaced, you can see this if you open the door and look up in the right corner there you will see water drip.

If not then you have a pipe or boiler leak.

How old is your machine?
How often do you descale the machine?

When you try to make a cup of coffee, starts the grinder for two seconds or is it dead?

Hope this will help you.

Hi,

Have you decalcify the machine, the boiler does not heat up if there is calcium in it.

First, machine should be under warrantee- check with 1800myjuicer.com
Sounds also like you have blockage in the steam wand- every time you froth milk, you should let some water come out- to prevent clogging. Try first inserting a pin into steam want ( machine turned off) to see if that alleviates the problem. Also contact
Saeco USA Inc.at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : [email protected]

I tried cleaning the thing throughout, and drying it on paper towels, but still no froth. Luckily, I bought the machine from a reputable dealer with superb integrity. He fixed the problem for me by returning the milk island and getting me a new one. It works perfectly now.

Hello, I have been experienceing the same problem since I bought this thing. I used to have the classic Gaggia until it died after 15 years. however, when I went to this one it just didn't function the same.I was having water leaks come from the group assy so I replaced the group valve assy which I saw a diffrence and it functioned properly for a few days, then It was acting up again. No steam to froth and water bypassing the group assy... I then removed the valve assy again and saw it was somewhat clogged of mineral deposits.I cleaned it and after a few days once again it wasn't frothing as it should. Yesterday I completely tore this thing apart but couldn't figure out how to remove the steam valve assy. Does anyone have any ideas?? I removed the 2 screws and it won't move. OH BEFORE I FORGET!!! It was working fine the other day and while I was in the middle of frothing, it suddenly went to half pressure.... ANY IDEAS?? Thank you in advance....