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Posted on Feb 06, 2011
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I have worn my fitbit almost everyday since Christmas. Today it stopped displaying the information. It still downloaded the steps I took, but when I pushed the button on the fitbit, it was blank.

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Jose Cada

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  • Master 3,530 Answers
  • Posted on Feb 06, 2011
Jose Cada
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Welcome to Fixya

Fitbit common issue is it will die right away if it gets wet. You may try to force reset it by docking it and then holding down the reset button on the bottom with a pen tip or paperclip. The screen will flash with your current firmware version and the battery level. If this will not work then the Fitbit is totally dead.

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Need help downloading a fitbit to my hp computer

  1. Go tohttp://www.fitbit.com/setup/and click theDownload Herebutton to download Fitbit Connect for your Force, Flex, One, or Zip tracker. If you have an Ultra, you should instead followthese steps.
  2. Once the download has completed, open the file and begin to follow the onscreen instructions.
    If you are on a Mac, open the dmg file. If it doesn't appear on your desktop, search for "Fitbit Connect" in Spotlight.
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    • After filling out your personal information, you'll be asked which device you're setting up. Select the appropriate tracker to continue.
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Why would my Fitbit stop working?

Maybe by moisture (sweat) gets in by battery charger plug ? its the most plausible condition of conditions that might cause damage, otherwise you put a guarantee on law hidden defects
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