Question about Casablanca Fan Televison & Video
I have 3 very sticky Casablanca Fan remotes. I called their customer service who had me try to remove the disgusting sticky surface with Lysol wipes, rubbing alcohol and vinegar, none of which worked. They then provided me with a link to purchase 3 new remotes at $40 each. My remotes are only 6 years old and used about 10 weeks out of the year in a vacation home. I told Casablanca that they lost a good customer as I currently own 5 of their fans. I will never buy another Casablanca or Hunter fan since they refuse to correct my sticky remote issue. The plastic is obviously breaking down and should be considered a manufacturing defect. I have a Harbor Breeze remote for a Harbor Breeze fan that is also 6 years old and that remote is like new. Don't waste your money on a Casablanca ceiling fan, you won't want to use the disgusting remote in about 4 years which is when mine started feeling sticky.
Posted on Jun 30, 2020
I have the same problem; the remote has become quite disgusting to touch. I recently sent a complaint to the company via the customer service page on the Casablanca Fan web site. They are sending a replacement, no questions asked, so clearly the problem is known to them and they have no solution other than replacement.
Posted on May 27, 2012
Tips for a great answer:
Jun 10, 2015 | Vizio Televison & Video
Aug 07, 2012 | Innovage Jumbo Remote Control
Sep 24, 2011 | Dell C6129 Remote Control
Oct 31, 2010 | Dell C6129 Remote Control
Oct 19, 2010 | Toshiba CT-90157 Remote Control
Dec 20, 2009 | Kitchen Appliances - Others
Jul 30, 2009 | 2005 Ford Futura
Mar 08, 2008 | Video Game Consoles & Games
1,601 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: