Solid blue screen
Too many possibilities for a blue screen.
If the computer attempts to boot and only goes to a blue screen, i'd check re-seating your memory module. If your blue screen is from a computer crash, it could be fixed the same way but more likely else. A) Make sure your computer is not overheating.
B) Make sure that the the computer has been de-fragged, this is a normal maintenance that should be done monthly at least.
C) Next option is the program your using installed correct.
D) Has the computer been crashing to a blue screen may need to be re-installed...
Good Luck
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