Apple AirPort Express (M9470Z/A) 802.11g/b (M9470ZA) Wireless Access Point Logo

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Posted on Aug 19, 2017

Hardware is Windows 7 desktop. Airport express shows as active in the Airport Utility. Light is green on Airport express. Itunes will not connect although works ok on desktop. Shows unknow error -15000. This was working before the last Itunes update and I got it to work somehow after that but it is now not working again. I have booted computer, updated AE software and rebooted AE.

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theeggspert

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  • Contributor 15 Answers
  • Posted on Sep 05, 2017
theeggspert
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Please check and see if IPv6 has been disabled on your Windows 7 desktop.
https://support.apple.com/en-us/HT203762

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 02, 2007

SOURCE: new wireless network - now my airport express and airtunes does not work

Hi I was searching this site for a solution to a problem I am having and came across your post. I had the same issue and what I did was reset my airport express to factory settings (detailed in manual) - this enabled the Airport extreme to find/pair with it.

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Anonymous

  • 17 Answers
  • Posted on Feb 15, 2009

SOURCE: airport express streams audio for a short period then quits

Make sure that your setup for the Express is set to "join the network" and not extend.
Also remember that with wireless technology there can be interference from microwaves, phones, etc.
If you are running programs that use a lot of bandwidth, this will cause the drop outs as well.

If you have a newer Express, another cure can be to use the 5GHz band for the broadcast channel.


Anonymous

  • 8 Answers
  • Posted on May 30, 2009

SOURCE: Airport Extreme Bases Station not detectable with utility

This depends... Reaching them wirelessly may be unreliable for a number of reasons, so, I'll proceed on the assumption that you are attempting to test in the simplest lowest-variable situation:
First, make sure that you have the latest Airport Utility for your Mac.
Connect your Mac to the Airport via a single Category 5 (or 5e or 6) cable. Factory-reset the Airpot and then wake up the Mac. If the utility still can't discover your airport, it's probably time for a trip to your local Genius bar as you most likely have a hardware problem.
Lather, rinse, repeat for each of the two airports.

Anonymous

  • 600 Answers
  • Posted on Oct 22, 2009

SOURCE: I can't connect apple airport expresses with a siemens 587 route

When doing this keep your password to 13 characters as different companies apply different defaults to make up the required 13

Anonymous

  • 1 Answer
  • Posted on Apr 21, 2010

SOURCE: Airport utility cannot find airport express - ask for rescan

connect a ethernet cable to it. find it in the utility and reset it.

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From my reading at the Apple support web site, it appears that you may need to download the latest version of the Airport Utility in order to get around this issue.
Additionally, Apple has just recently come up with an update to the firmware for this device.
Try downloading the latest version of the Airport Utility (Mac or Windows) and see if that doesn't resolve the issue.
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Welcome to Fixya community.

Please try download and Install MacTube Player to play Youtube video or music... Let me know the result please...

Also to play the music in stereo receiver please follow below steps.

  1. Plug in the Apple AirPort Express into a power outlet near the stereo. Connect an audio cable from the audio port on the AirPort Express to the audio in port on your stereo. If your stereo has a different sized audio port than the 3.5 mm one on the AirPort Express, you will need to use an adapter to connect it.
  2. Plug in an ethernet cable from the AirPort Express to your computer or wireless router for a wired connection. For a wireless connection, connect the AirPort Express to your existing home network, or use a computer with a wireless network adapter to connect directly to the AirPort Express.
  3. Connect to the AirPort Express with your computer as directed in the manual to run the setup with the AirPort utility. Follow the instructions on the screen.
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Let me know how far you could able to reach in a result. Our expert friends are here anytime to solve your issue.

Thanks once again for joining us.

Have a good day.
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connect a ethernet cable to it. find it in the utility and reset it.
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New wireless network - now my airport express and airtunes does not work

Hi I was searching this site for a solution to a problem I am having and came across your post. I had the same issue and what I did was reset my airport express to factory settings (detailed in manual) - this enabled the Airport extreme to find/pair with it.
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