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Question about Acer Crystal Eye webcam

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If i want to open my acer crystal eye webcam it keep telling me [the exception unknown software exception [0xc000000d]occurred in the application at location 0x731b4ba1] why that?

Posted by iyke_man2001 on

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1 Answer

Jitha GJ

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Hi,

It appwars that the WebCam drivers are corrupted. Please reinstall it, to do so

Slick Start Menu> All Programs> Acer erecovery management> Restore> Restore Application & Drivers> Contents> Select Acer Crystal Eye and install it

Thanks and regards,
Jitha

Posted on Feb 04, 2011

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Acer Crystal Eye Webcam

well fist the size that it is says is creating the error is interesting. My guess is that the fault is because the picture you are trying to access is actually a GIF. If this is the case many camera software and even some of the graphic software will not read it. Try opening that picture in internet explorer and see what happens. To remove the fault what i would do is erase the picture or move it to another part of your hard drive. That way when you start the camera it will not be looking for that picture but another JPEG.
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