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Question about Acer Crystal Eye webcam

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If i want to open my acer crystal eye webcam it keep telling me [the exception unknown software exception [0xc000000d]occurred in the application at location 0x731b4ba1] why that?

Posted by iyke_man2001 on

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Jitha GJ

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  • 239 Answers

Hi,

It appwars that the WebCam drivers are corrupted. Please reinstall it, to do so

Slick Start Menu> All Programs> Acer erecovery management> Restore> Restore Application & Drivers> Contents> Select Acer Crystal Eye and install it

Thanks and regards,
Jitha

Posted on Feb 04, 2011

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click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam

click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver xp

click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7


Some webcams and programs require additional software, although that should be installed with the webcam if things are right.

But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.

Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer


hope this helps

http://download.cnet.com/acer-crystal-eye-webcam/3000-2108_4-188685.html

http://download.cnet.com/acer-crystal-eye-webcam/3000-2110_4-202548.html
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